{"id":1482,"date":"2026-06-14T10:09:11","date_gmt":"2026-06-14T10:09:11","guid":{"rendered":"https:\/\/airdelay.net\/sikca-sorulan-sorular\/"},"modified":"2026-08-07T19:53:09","modified_gmt":"2026-08-07T19:53:09","slug":"sikca-sorulan-sorular","status":"publish","type":"page","link":"https:\/\/airdelay.net\/tr\/sikca-sorulan-sorular\/","title":{"rendered":"S\u0131k\u00e7a Sorulan Sorular"},"content":{"rendered":"<div id=\"tdi_1\" class=\"tdc-zone\"><div class=\"tdc_zone tdi_2  wpb_row td-pb-row\"  >\n<style scoped>\n\/* custom css - generated by TagDiv Composer *\/\n\n\/* custom css - generated by TagDiv Composer *\/\n.tdi_2{\r\n                    min-height: 0;\r\n                }\n<\/style><div id=\"tdi_3\" class=\"tdc-row\"><div class=\"vc_row tdi_4  wpb_row td-pb-row\" >\n<style scoped>\n\/* custom css - generated by TagDiv Composer *\/\n\n\/* custom css - generated by TagDiv Composer *\/\n.tdi_4,\r\n                .tdi_4 .tdc-columns{\r\n                    min-height: 0;\r\n                }.tdi_4,\r\n\t\t\t\t.tdi_4 .tdc-columns{\r\n\t\t\t\t    display: block;\r\n\t\t\t\t}.tdi_4 .tdc-columns{\r\n\t\t\t\t    width: 100%;\r\n\t\t\t\t}.tdi_4:before,\r\n\t\t\t\t.tdi_4:after{\r\n\t\t\t\t    display: table;\r\n\t\t\t\t}\n\/* inline tdc_css att - generated by TagDiv Composer *\/\n\n.tdi_4{\nmargin-top:15px !important;\n--tdb-scroll-anim:none !important;\n}\n\n.tdi_4 .td_block_wrap{ text-align:left }\n\n<\/style><div class=\"vc_column tdi_6  wpb_column vc_column_container tdc-column td-pb-span12\">\n<style scoped>\n\/* custom css - generated by TagDiv Composer *\/\n\n\/* custom css - generated by TagDiv Composer *\/\n.tdi_6{\r\n                    vertical-align: baseline;\r\n                }.tdi_6 > .wpb_wrapper,\r\n\t\t\t\t.tdi_6 > .wpb_wrapper > .tdc-elements{\r\n\t\t\t\t    display: block;\r\n\t\t\t\t}.tdi_6 > .wpb_wrapper > .tdc-elements{\r\n\t\t\t\t    width: 100%;\r\n\t\t\t\t}.tdi_6 > .wpb_wrapper > .vc_row_inner{\r\n\t\t\t\t    width: auto;\r\n\t\t\t\t}.tdi_6 > .wpb_wrapper{\r\n\t\t\t\t    width: auto;\r\n\t\t\t\t    height: auto;\r\n\t\t\t\t}\n<\/style><div class=\"wpb_wrapper\" ><div class=\"wpb_wrapper td_block_wrap vc_raw_html tdi_8 \"><div class=\"td-fix-index\"><div class=\"airdelay-faq-page\">\r\n  <style>\r\n    .airdelay-faq-page {\r\n      --ad-navy: #1b1740;\r\n      --ad-purple: #6f42ff;\r\n      --ad-purple-hover: #5b32dc;\r\n      --ad-soft: #f6f8ff;\r\n      --ad-soft-purple: #f8f7fc;\r\n      --ad-border: #ded5ff;\r\n      --ad-text: #5f5b86;\r\n      --ad-white: #ffffff;\r\n      font-family: inherit;\r\n      color: var(--ad-navy);\r\n      width: 100%;\r\n      max-width: 1180px;\r\n      margin: 0 auto;\r\n      padding: 28px 18px 70px;\r\n      overflow-x: hidden;\r\n    }\r\n\r\n    .airdelay-faq-page * {\r\n      box-sizing: border-box;\r\n    }\r\n\r\n    .ad-faq-hero {\r\n      background: linear-gradient(135deg, #ffffff 0%, #f6f2ff 52%, #f6f8ff 100%);\r\n      border: 1px solid var(--ad-border);\r\n      border-radius: 28px;\r\n      padding: 42px 38px 36px;\r\n      box-shadow: 0 18px 42px rgba(27, 23, 64, 0.08);\r\n      margin-bottom: 26px;\r\n      width: 100%;\r\n      min-width: 0;\r\n    }\r\n\r\n    .ad-faq-pill {\r\n      display: inline-flex;\r\n      align-items: center;\r\n      gap: 8px;\r\n      color: var(--ad-purple);\r\n      background: #ffffff;\r\n      border: 1px solid #d8ccff;\r\n      border-radius: 999px;\r\n      padding: 8px 13px;\r\n      font-size: 14px;\r\n      font-weight: 800;\r\n      margin-bottom: 18px;\r\n    }\r\n\r\n    .ad-faq-pill::before {\r\n      content: \"\";\r\n      width: 10px;\r\n      height: 10px;\r\n      border-radius: 50%;\r\n      background: var(--ad-purple);\r\n      box-shadow: 0 0 0 4px rgba(111, 66, 255, 0.12);\r\n      flex: 0 0 10px;\r\n    }\r\n\r\n    .ad-faq-hero h1 {\r\n      font-size: clamp(40px, 6vw, 76px);\r\n      line-height: 0.96;\r\n      letter-spacing: -2.5px;\r\n      margin: 0 0 18px;\r\n      color: var(--ad-navy);\r\n    }\r\n\r\n    .ad-faq-lead {\r\n      max-width: 830px;\r\n      color: var(--ad-text);\r\n      font-size: 18px;\r\n      line-height: 1.75;\r\n      margin: 0;\r\n    }\r\n\r\n    .ad-faq-search-wrap {\r\n      position: relative;\r\n      display: block;\r\n      width: 100%;\r\n      max-width: 900px;\r\n      min-width: 0;\r\n      box-sizing: border-box;\r\n      overflow: visible;\r\n    }\r\n\r\n    .ad-faq-search-icon {\r\n      position: absolute;\r\n      left: 18px;\r\n      top: 50%;\r\n      transform: translateY(-50%);\r\n      width: 18px;\r\n      height: 18px;\r\n      color: var(--ad-purple);\r\n      pointer-events: none;\r\n    }\r\n\r\n    .ad-faq-search {\r\n      display: block;\r\n      width: 100% !important;\r\n      max-width: none !important;\r\n      min-width: 0 !important;\r\n      inline-size: 100% !important;\r\n      max-inline-size: 100% !important;\r\n      box-sizing: border-box !important;\r\n      -webkit-appearance: none;\r\n      appearance: none;\r\n      border: 1px solid #d9d1f7;\r\n      background: #ffffff;\r\n      color: var(--ad-navy);\r\n      border-radius: 18px;\r\n      min-height: 52px;\r\n      padding: 13px 18px 13px 52px;\r\n      font-size: 16px;\r\n      outline: none;\r\n      box-shadow: 0 10px 26px rgba(27, 23, 64, 0.06);\r\n      transition: border-color 0.2s ease, box-shadow 0.2s ease;\r\n    }\r\n\r\n    .ad-faq-search:focus {\r\n      border-color: var(--ad-purple);\r\n      box-shadow: 0 0 0 4px rgba(111, 66, 255, 0.13);\r\n    }\r\n\r\n    .ad-faq-quick-links {\r\n      display: flex;\r\n      flex-wrap: wrap;\r\n      gap: 10px;\r\n      margin-top: 20px;\r\n    }\r\n\r\n    .ad-faq-quick-links a,\r\n    .ad-faq-primary-link,\r\n    .ad-faq-secondary-link {\r\n      display: inline-flex;\r\n      align-items: center;\r\n      justify-content: center;\r\n      text-decoration: none !important;\r\n      border-radius: 12px;\r\n      font-weight: 800;\r\n      line-height: 1;\r\n      transition: transform 0.2s ease, background 0.2s ease, border-color 0.2s ease;\r\n    }\r\n\r\n    .ad-faq-quick-links a {\r\n      color: var(--ad-purple) !important;\r\n      background: #ffffff;\r\n      border: 1px solid #d8ccff;\r\n      padding: 12px 14px;\r\n      font-size: 14px;\r\n    }\r\n\r\n    .ad-faq-quick-links a:hover {\r\n      background: #f4efff;\r\n      border-color: var(--ad-purple);\r\n      transform: translateY(-1px);\r\n    }\r\n\r\n    .ad-faq-search-panel {\r\n      background: #ffffff;\r\n      border: 1px solid var(--ad-border);\r\n      border-radius: 24px;\r\n      padding: 20px;\r\n      margin: 0 0 18px;\r\n      box-shadow: 0 14px 34px rgba(27, 23, 64, 0.06);\r\n    }\r\n\r\n    .ad-faq-search-panel-title {\r\n      color: var(--ad-navy);\r\n      font-size: 20px;\r\n      line-height: 1.2;\r\n      letter-spacing: -0.4px;\r\n      margin: 0 0 12px;\r\n      font-weight: 900;\r\n    }\r\n\r\n    .ad-faq-layout {\r\n      display: grid;\r\n      grid-template-columns: 305px minmax(0, 1fr);\r\n      gap: 26px;\r\n      align-items: start;\r\n    }\r\n\r\n    .ad-faq-sidebar {\r\n      position: sticky;\r\n      top: 18px;\r\n      background: #ffffff;\r\n      border: 1px solid var(--ad-border);\r\n      border-radius: 24px;\r\n      padding: 18px;\r\n      box-shadow: 0 14px 34px rgba(27, 23, 64, 0.06);\r\n    }\r\n\r\n    .ad-faq-sidebar-title {\r\n      font-size: 14px;\r\n      color: var(--ad-text);\r\n      font-weight: 900;\r\n      text-transform: uppercase;\r\n      letter-spacing: 0.08em;\r\n      margin: 0 0 12px;\r\n    }\r\n\r\n    .ad-faq-category-list {\r\n      display: grid;\r\n      gap: 10px;\r\n    }\r\n\r\n    .ad-faq-category {\r\n      width: 100%;\r\n      min-height: 48px;\r\n      border: 1px solid #e2dafd;\r\n      background: #ffffff;\r\n      border-radius: 14px;\r\n      color: var(--ad-navy);\r\n      padding: 11px 12px;\r\n      display: flex;\r\n      align-items: center;\r\n      gap: 10px;\r\n      text-align: left;\r\n      cursor: pointer;\r\n      font-size: 15px;\r\n      font-weight: 800;\r\n      line-height: 1.18;\r\n      transition: background 0.2s ease, border-color 0.2s ease, color 0.2s ease, transform 0.2s ease;\r\n    }\r\n\r\n    .ad-faq-category:hover {\r\n      border-color: var(--ad-purple);\r\n      background: #f8f5ff;\r\n      transform: translateY(-1px);\r\n    }\r\n\r\n    .ad-faq-category.is-active {\r\n      border-color: var(--ad-purple);\r\n      color: var(--ad-purple);\r\n      background: #f5f0ff;\r\n      box-shadow: 0 0 0 3px rgba(111, 66, 255, 0.09);\r\n    }\r\n\r\n    .ad-faq-category-icon {\r\n      width: 30px;\r\n      height: 30px;\r\n      min-width: 30px;\r\n      border-radius: 10px;\r\n      display: inline-flex;\r\n      align-items: center;\r\n      justify-content: center;\r\n      background: #f3efff;\r\n      color: var(--ad-purple);\r\n      font-size: 16px;\r\n    }\r\n\r\n    .ad-faq-content {\r\n      min-width: 0;\r\n    }\r\n\r\n    .ad-faq-section {\r\n      background: #ffffff;\r\n      border: 1px solid var(--ad-border);\r\n      border-radius: 24px;\r\n      padding: 24px;\r\n      margin-bottom: 22px;\r\n      box-shadow: 0 14px 34px rgba(27, 23, 64, 0.06);\r\n    }\r\n\r\n    .ad-faq-section.is-hidden,\r\n    .ad-faq-item.is-hidden {\r\n      display: none !important;\r\n    }\r\n\r\n    .ad-faq-section-head {\r\n      display: flex;\r\n      align-items: flex-start;\r\n      gap: 12px;\r\n      margin-bottom: 16px;\r\n    }\r\n\r\n    .ad-faq-section-icon {\r\n      width: 40px;\r\n      height: 40px;\r\n      min-width: 40px;\r\n      border-radius: 14px;\r\n      background: linear-gradient(135deg, #6f42ff, #8c6bff);\r\n      color: #ffffff;\r\n      display: inline-flex;\r\n      align-items: center;\r\n      justify-content: center;\r\n      font-size: 20px;\r\n      box-shadow: 0 10px 20px rgba(111, 66, 255, 0.20);\r\n    }\r\n\r\n    .ad-faq-section h2 {\r\n      color: var(--ad-navy);\r\n      font-size: 28px;\r\n      line-height: 1.15;\r\n      letter-spacing: -0.8px;\r\n      margin: 0 0 4px;\r\n    }\r\n\r\n    .ad-faq-section-intro {\r\n      color: var(--ad-text);\r\n      line-height: 1.6;\r\n      margin: 0;\r\n      font-size: 15.5px;\r\n    }\r\n\r\n    .ad-faq-accordion {\r\n      display: grid;\r\n      gap: 12px;\r\n    }\r\n\r\n    .ad-faq-item {\r\n      border: 1px solid #e6defd;\r\n      border-radius: 18px;\r\n      overflow: hidden;\r\n      background: #f9fbff;\r\n      transition: border-color 0.2s ease, box-shadow 0.2s ease;\r\n    }\r\n\r\n    .ad-faq-item[open] {\r\n      border-color: #d4c6ff;\r\n      background: #ffffff;\r\n      box-shadow: 0 10px 28px rgba(27, 23, 64, 0.06);\r\n    }\r\n\r\n    .ad-faq-item summary {\r\n      list-style: none;\r\n      cursor: pointer;\r\n      padding: 19px 20px;\r\n      font-size: 16px;\r\n      font-weight: 900;\r\n      color: var(--ad-navy);\r\n      display: flex;\r\n      align-items: center;\r\n      gap: 12px;\r\n      line-height: 1.35;\r\n    }\r\n\r\n    .ad-faq-item summary::-webkit-details-marker {\r\n      display: none;\r\n    }\r\n\r\n    .ad-faq-item summary::before {\r\n      content: \"+\";\r\n      width: 24px;\r\n      height: 24px;\r\n      min-width: 24px;\r\n      border-radius: 8px;\r\n      background: #f1edff;\r\n      color: var(--ad-purple);\r\n      display: inline-flex;\r\n      align-items: center;\r\n      justify-content: center;\r\n      font-size: 18px;\r\n      font-weight: 900;\r\n    }\r\n\r\n    .ad-faq-item[open] summary::before {\r\n      content: \"\u2212\";\r\n    }\r\n\r\n    .ad-faq-answer {\r\n      padding: 0 20px 20px 56px;\r\n      color: var(--ad-text);\r\n      font-size: 15.5px;\r\n      line-height: 1.75;\r\n    }\r\n\r\n    .ad-faq-answer p {\r\n      margin: 0 0 12px;\r\n    }\r\n\r\n    .ad-faq-answer p:last-child {\r\n      margin-bottom: 0;\r\n    }\r\n\r\n    .ad-faq-answer a,\r\n    .ad-faq-inline-link {\r\n      color: var(--ad-purple) !important;\r\n      font-weight: 800;\r\n      text-decoration: none !important;\r\n      border-bottom: 1px solid rgba(111, 66, 255, 0.28);\r\n    }\r\n\r\n    .ad-faq-answer a:hover,\r\n    .ad-faq-inline-link:hover {\r\n      color: var(--ad-purple-hover) !important;\r\n      border-bottom-color: var(--ad-purple-hover);\r\n    }\r\n\r\n    .ad-faq-no-results {\r\n      display: none;\r\n      background: #ffffff;\r\n      border: 1px solid var(--ad-border);\r\n      border-radius: 24px;\r\n      padding: 34px;\r\n      text-align: center;\r\n      box-shadow: 0 14px 34px rgba(27, 23, 64, 0.06);\r\n      color: var(--ad-text);\r\n      line-height: 1.65;\r\n    }\r\n\r\n    .ad-faq-no-results.is-visible {\r\n      display: block;\r\n    }\r\n\r\n    .ad-faq-no-results h2 {\r\n      color: var(--ad-navy);\r\n      margin: 0 0 8px;\r\n      font-size: 26px;\r\n    }\r\n\r\n    .ad-faq-cta {\r\n      margin-top: 26px;\r\n      background: linear-gradient(135deg, #1b1740, #3b2388 55%, #6f42ff);\r\n      color: #ffffff;\r\n      border-radius: 28px;\r\n      padding: 34px;\r\n      display: grid;\r\n      grid-template-columns: minmax(0, 1fr) auto;\r\n      gap: 24px;\r\n      align-items: center;\r\n      box-shadow: 0 18px 46px rgba(27, 23, 64, 0.18);\r\n    }\r\n\r\n    .ad-faq-cta h2 {\r\n      color: #ffffff;\r\n      font-size: 34px;\r\n      line-height: 1.15;\r\n      margin: 0 0 10px;\r\n      letter-spacing: -0.9px;\r\n    }\r\n\r\n    .ad-faq-cta p {\r\n      margin: 0;\r\n      color: rgba(255, 255, 255, 0.82);\r\n      line-height: 1.65;\r\n      max-width: 720px;\r\n    }\r\n\r\n    .ad-faq-cta-actions {\r\n      display: flex;\r\n      flex-wrap: wrap;\r\n      gap: 12px;\r\n      justify-content: flex-end;\r\n    }\r\n\r\n    .ad-faq-primary-link {\r\n      background: #ffffff;\r\n      color: var(--ad-purple) !important;\r\n      padding: 15px 18px;\r\n      box-shadow: 0 12px 28px rgba(0,0,0,0.14);\r\n    }\r\n\r\n    .ad-faq-secondary-link {\r\n      background: rgba(255,255,255,0.08);\r\n      color: #ffffff !important;\r\n      border: 1px solid rgba(255,255,255,0.32);\r\n      padding: 15px 18px;\r\n    }\r\n\r\n    .ad-faq-primary-link:hover,\r\n    .ad-faq-secondary-link:hover {\r\n      transform: translateY(-1px);\r\n    }\r\n\r\n    @media (max-width: 980px) {\r\n      .ad-faq-layout {\r\n        grid-template-columns: 1fr;\r\n      }\r\n\r\n      .ad-faq-content {\r\n        order: 1;\r\n      }\r\n\r\n      .ad-faq-sidebar {\r\n        position: relative;\r\n        top: auto;\r\n        order: 2;\r\n      }\r\n\r\n      .ad-faq-category-list {\r\n        grid-template-columns: repeat(2, minmax(0, 1fr));\r\n      }\r\n\r\n      .ad-faq-cta {\r\n        grid-template-columns: 1fr;\r\n      }\r\n\r\n      .ad-faq-cta-actions {\r\n        justify-content: flex-start;\r\n      }\r\n    }\r\n\r\n    @media (max-width: 640px) {\r\n      .airdelay-faq-page {\r\n        padding: 18px 12px 52px;\r\n      }\r\n\r\n      .ad-faq-hero {\r\n        padding: 26px 14px 22px;\r\n        border-radius: 22px;\r\n        overflow: hidden;\r\n      }\r\n\r\n      .ad-faq-search-wrap {\r\n        width: 100% !important;\r\n        max-width: 100% !important;\r\n        min-width: 0 !important;\r\n        display: block !important;\r\n      }\r\n\r\n      input.ad-faq-search,\r\n      .ad-faq-search {\r\n        width: 100% !important;\r\n        max-width: none !important;\r\n        min-width: 0 !important;\r\n        inline-size: 100% !important;\r\n        max-inline-size: 100% !important;\r\n        box-sizing: border-box !important;\r\n        min-height: 46px;\r\n        border-radius: 14px;\r\n        padding: 10px 12px 10px 42px;\r\n        font-size: 14px;\r\n      }\r\n\r\n      .ad-faq-search-icon {\r\n        left: 14px;\r\n        width: 16px;\r\n        height: 16px;\r\n      }\r\n\r\n      .ad-faq-hero h1 {\r\n        letter-spacing: -1.6px;\r\n      }\r\n\r\n      .ad-faq-lead {\r\n        font-size: 16px;\r\n        line-height: 1.65;\r\n      }\r\n\r\n      .ad-faq-category-list {\r\n        grid-template-columns: 1fr;\r\n      }\r\n\r\n      .ad-faq-search-panel {\r\n        padding: 16px;\r\n        border-radius: 20px;\r\n        margin-bottom: 16px;\r\n      }\r\n\r\n      .ad-faq-search-panel-title {\r\n        font-size: 18px;\r\n        margin-bottom: 10px;\r\n      }\r\n\r\n      .ad-faq-section {\r\n        padding: 18px;\r\n        border-radius: 20px;\r\n      }\r\n\r\n      .ad-faq-section h2 {\r\n        font-size: 24px;\r\n      }\r\n\r\n      .ad-faq-item summary {\r\n        padding: 17px 16px;\r\n        font-size: 15.5px;\r\n        align-items: flex-start;\r\n      }\r\n\r\n      .ad-faq-answer {\r\n        padding: 0 16px 18px 52px;\r\n        font-size: 15px;\r\n      }\r\n\r\n      .ad-faq-cta {\r\n        padding: 26px 20px;\r\n        border-radius: 22px;\r\n      }\r\n\r\n      .ad-faq-cta h2 {\r\n        font-size: 28px;\r\n      }\r\n\r\n      .ad-faq-primary-link,\r\n      .ad-faq-secondary-link {\r\n        width: 100%;\r\n      }\r\n    }\r\n  <\/style>\r\n\r\n  <section class=\"ad-faq-hero\">\r\n    <div class=\"ad-faq-pill\">Airdelay Yard\u0131m<\/div>\r\n    <h1>S\u0131k Sorulan Sorular<\/h1>\r\n    <p class=\"ad-faq-lead\">U\u00e7u\u015f tazminat\u0131 talepleri, uygunluk kontrolleri, belgeler, \u00fccretler, talep takibi, yolcu haklar\u0131 kurallar\u0131, havayollar\u0131 ve havalimanlar\u0131 hakk\u0131nda anla\u015f\u0131l\u0131r yan\u0131tlar bulun. Arad\u0131\u011f\u0131n\u0131z cevaba ula\u015fmak i\u00e7in arama kutusunu kullanabilir veya bir kategori se\u00e7ebilirsiniz.<\/p>\r\n\r\n\r\n    <div class=\"ad-faq-quick-links\" aria-label=\"Pop\u00fcler ba\u011flant\u0131lar\">\r\n      <a href=\"\/tr\/tazminat-talebi-baslat\/\">Tazminat talebi ba\u015flat<\/a>\r\n      <a href=\"\/tr\/tazminat-talebi-durumu\/\">Tazminat talebini takip et<\/a>\r\n      <a href=\"\/tr\/airdelay-nasil-calisir\/\">Nas\u0131l \u00e7al\u0131\u015f\u0131r<\/a>\r\n      <a href=\"\/tr\/neden-airdelayi-secmelisiniz\/\">Neden Airdelay\u2019i se\u00e7melisiniz<\/a>\r\n      <a href=\"\/tr\/yardim-merkezi\/\">Yard\u0131m Merkezi<\/a>\r\n    <\/div>\r\n  <\/section>\r\n\r\n  <div class=\"ad-faq-layout\">\r\n    <aside class=\"ad-faq-sidebar\" aria-label=\"SSS kategorileri\">\r\n      <p class=\"ad-faq-sidebar-title\">Kategoriler<\/p>\r\n      <div class=\"ad-faq-category-list\">\r\n        <button class=\"ad-faq-category is-active\" type=\"button\" data-category=\"all\"><span class=\"ad-faq-category-icon\">\u2726<\/span><span>T\u00fcm sorular<\/span><\/button>\r\n        <button class=\"ad-faq-category\" type=\"button\" data-category=\"getting-started\"><span class=\"ad-faq-category-icon\">\u25b6<\/span><span>Ba\u015flang\u0131\u00e7<\/span><\/button>\r\n        <button class=\"ad-faq-category\" type=\"button\" data-category=\"eligibility\"><span class=\"ad-faq-category-icon\">\u2713<\/span><span>Uygunluk<\/span><\/button>\r\n        <button class=\"ad-faq-category\" type=\"button\" data-category=\"disruptions\"><span class=\"ad-faq-category-icon\">\u2708<\/span><span>Aksakl\u0131k t\u00fcrleri<\/span><\/button>\r\n        <button class=\"ad-faq-category\" type=\"button\" data-category=\"rights\"><span class=\"ad-faq-category-icon\">\u00a7<\/span><span>Yolcu haklar\u0131<\/span><\/button>\r\n        <button class=\"ad-faq-category\" type=\"button\" data-category=\"documents\"><span class=\"ad-faq-category-icon\">\u25a3<\/span><span>Belgeler<\/span><\/button>\r\n        <button class=\"ad-faq-category\" type=\"button\" data-category=\"fees\"><span class=\"ad-faq-category-icon\">%<\/span><span>\u00dccretler ve \u00f6deme<\/span><\/button>\r\n        <button class=\"ad-faq-category\" type=\"button\" data-category=\"tracking\"><span class=\"ad-faq-category-icon\">\u25cf<\/span><span>Takip ve hesap<\/span><\/button>\r\n        <button class=\"ad-faq-category\" type=\"button\" data-category=\"airlines-airports\"><span class=\"ad-faq-category-icon\">\u2316<\/span><span>Havayollar\u0131 ve havalimanlar\u0131<\/span><\/button>\r\n      <\/div>\r\n    <\/aside>\r\n\r\n    <main class=\"ad-faq-content\">\r\n      <section class=\"ad-faq-search-panel\" aria-label=\"S\u0131k sorulan sorularda ara\">\r\n        <h2 class=\"ad-faq-search-panel-title\">Sorularda ara<\/h2>\r\n        <div class=\"ad-faq-search-wrap\">\r\n          <svg class=\"ad-faq-search-icon\" viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path fill=\"currentColor\" d=\"M9.5 3a6.5 6.5 0 0 1 5.18 10.43l4.45 4.44a1 1 0 0 1-1.42 1.42l-4.44-4.45A6.5 6.5 0 1 1 9.5 3Zm0 2a4.5 4.5 0 1 0 0 9a4.5 4.5 0 0 0 0-9Z\"><\/path><\/svg>\r\n          <input class=\"ad-faq-search\" type=\"search\" placeholder=\"Sorularda ara\" aria-label=\"S\u0131k sorulan sorularda ara\">\r\n        <\/div>\r\n      <\/section>\r\n      <section class=\"ad-faq-section\" data-category=\"getting-started\">\r\n        <div class=\"ad-faq-section-head\">\r\n          <span class=\"ad-faq-section-icon\">\u25b6<\/span>\r\n          <div>\r\n            <h2>Ba\u015flang\u0131\u00e7<\/h2>\r\n            <p class=\"ad-faq-section-intro\">Airdelay ile u\u00e7u\u015f tazminat\u0131 talebi ba\u015flatmaya dair temel sorular.<\/p>\r\n          <\/div>\r\n        <\/div>\r\n        <div class=\"ad-faq-accordion\">\r\n          <details class=\"ad-faq-item\" data-search=\"how do i start a flight compensation claim check flight claim new claim submit route airline date disruption\">\r\n            <summary>U\u00e7u\u015f tazminat\u0131 talebini nas\u0131l ba\u015flat\u0131r\u0131m?<\/summary>\r\n            <div class=\"ad-faq-answer\">\r\n              <p>Online tazminat talebi formunda rotan\u0131z\u0131, havayolunu, u\u00e7u\u015f tarihinizi ve aksakl\u0131k t\u00fcr\u00fcn\u00fc girerek ba\u015flayabilirsiniz. Airdelay, u\u00e7u\u015funuzun tazminata uygun olup olmad\u0131\u011f\u0131n\u0131 ve hangi yolcu haklar\u0131 kurallar\u0131n\u0131n uygulanabilece\u011fini anlamak i\u00e7in bu bilgileri kullan\u0131r.<\/p>\r\n              <p><a href=\"\/tr\/tazminat-talebi-baslat\/\">Tazminat talebinizi ba\u015flat\u0131n<\/a> veya <a href=\"\/tr\/airdelay-nasil-calisir\/\">Airdelay\u2019in nas\u0131l \u00e7al\u0131\u015ft\u0131\u011f\u0131n\u0131<\/a> okuyun.<\/p>\r\n            <\/div>\r\n          <\/details>\r\n\r\n          <details class=\"ad-faq-item\" data-search=\"do i need account submit claim guest account my claims dashboard\">\r\n            <summary>Tazminat talebi g\u00f6ndermek i\u00e7in hesap a\u00e7mam gerekir mi?<\/summary>\r\n            <div class=\"ad-faq-answer\">\r\n              <p>Hesap olu\u015fturarak da tazminat talebi g\u00f6nderebilir, hesap olu\u015fturmadan da devam edebilirsiniz. Hesap olu\u015fturmak, daha sonra g\u00fcvenli panelinizden g\u00fcncellemeleri takip etmenizi kolayla\u015ft\u0131r\u0131r.<\/p>\r\n              <p>Mevcut m\u00fc\u015fteriler <a href=\"\/tr\/musteri-merkezi\/?hub=claims\">Tazminat Taleplerim<\/a>. Gerekli talep bilgilerine sahipseniz herkese a\u00e7\u0131k <a href=\"\/tr\/tazminat-talebi-durumu\/\">tazminat talebi durumu kontrol arac\u0131n\u0131<\/a> da kullanabilirsiniz.<\/p>\r\n            <\/div>\r\n          <\/details>\r\n\r\n          <details class=\"ad-faq-item\" data-search=\"can i submit claim without all documents missing documents boarding pass booking confirmation\">\r\n            <summary>T\u00fcm belgelerim olmadan tazminat talebi g\u00f6nderebilir miyim?<\/summary>\r\n            <div class=\"ad-faq-answer\">\r\n              <p>Bir\u00e7ok durumda temel u\u00e7u\u015f bilgileriyle ba\u015flayabilir ve destekleyici belgeleri gerekti\u011finde sonradan ekleyebilirsiniz. Rezervasyon onay\u0131, bilet, bini\u015f kart\u0131, havayolu mesajlar\u0131 ve aksakl\u0131k detaylar\u0131 faydal\u0131 olabilir.<\/p>\r\n              <p><a href=\"\/tr\/yardim-merkezi\/ucus-tazminati-talebi-icin-gerekli-belgeler\/\">U\u00e7u\u015f tazminat\u0131 talebi i\u00e7in gerekli belgeler<\/a> rehberini inceleyebilirsiniz.<\/p>\r\n            <\/div>\r\n          <\/details>\r\n\r\n          <details class=\"ad-faq-item\" data-search=\"is compensation guaranteed guarantee eligible no guarantee\">\r\n            <summary>Tazminat garanti mi?<\/summary>\r\n            <div class=\"ad-faq-answer\">\r\n              <p>Hay\u0131r. Tazminat garanti de\u011fildir. Uygunluk; rotaya, u\u00e7u\u015fu ger\u00e7ekle\u015ftiren havayoluna, var\u0131\u015f gecikmesine, iptal bildirimi zaman\u0131na, u\u00e7a\u011fa kabul edilmeme detaylar\u0131na, aksakl\u0131k nedenine, belgelere ve ge\u00e7erli yolcu haklar\u0131 kurallar\u0131na ba\u011fl\u0131 olabilir.<\/p>\r\n              <p><a href=\"\/tr\/havayolu-tazminat-talebi\/\">Havayolu tazminat talebi rehberinden<\/a> daha fazla bilgi edinebilirsiniz.<\/p>\r\n            <\/div>\r\n          <\/details>\r\n        <\/div>\r\n      <\/section>\r\n\r\n      <section class=\"ad-faq-section\" data-category=\"eligibility\">\r\n        <div class=\"ad-faq-section-head\">\r\n          <span class=\"ad-faq-section-icon\">\u2713<\/span>\r\n          <div>\r\n            <h2>Uygunluk<\/h2>\r\n            <p class=\"ad-faq-section-intro\">Bir u\u00e7u\u015fun tazminata uygun olup olmad\u0131\u011f\u0131n\u0131 etkileyebilecek konular hakk\u0131nda s\u0131k sorulan sorular.<\/p>\r\n          <\/div>\r\n        <\/div>\r\n        <div class=\"ad-faq-accordion\">\r\n          <details class=\"ad-faq-item\" data-search=\"what makes a flight eligible compensation route airline arrival delay cancellation notice reason responsibility\">\r\n            <summary>Bir u\u00e7u\u015fu tazminata uygun hale getiren nedir?<\/summary>\r\n            <div class=\"ad-faq-answer\">\r\n              <p>Uygunluk genellikle rota, havayolu, gecikme s\u00fcresi, iptal bildirimi, u\u00e7a\u011fa kabul edilmeme durumu, aksakl\u0131k nedeni ve havayolunun sorumlu olup olmad\u0131\u011f\u0131 gibi birden fazla detaya g\u00f6re de\u011ferlendirilir.<\/p>\r\n              <p><a href=\"\/tr\/tazminat-talebi-baslat\/\">Online tazminat talebi kontrol\u00fc<\/a> ile ba\u015flayabilir veya <a href=\"\/tr\/yardim-merkezi\/\">Yard\u0131m Merkezi<\/a> sayfas\u0131n\u0131 inceleyebilirsiniz.<\/p>\r\n            <\/div>\r\n          <\/details>\r\n\r\n          <details class=\"ad-faq-item\" data-search=\"arrival delay departure delay final destination three hours 3 hours\">\r\n            <summary>Var\u0131\u015f gecikmesi mi, kalk\u0131\u015f gecikmesi mi daha \u00f6nemlidir?<\/summary>\r\n            <div class=\"ad-faq-answer\">\r\n              <p>Bir\u00e7ok AB ve Birle\u015fik Krall\u0131k gecikme talebinde as\u0131l \u00f6nemli konu, u\u00e7u\u015fun ne kadar ge\u00e7 kalkt\u0131\u011f\u0131 de\u011fil, nihai var\u0131\u015f noktan\u0131za ne kadar ge\u00e7 ula\u015ft\u0131\u011f\u0131n\u0131zd\u0131r. Bir u\u00e7u\u015f ge\u00e7 kalk\u0131p havada zaman kazanabilir veya az gecikmeyle kalk\u0131p \u00e7ok daha ge\u00e7 varabilir.<\/p>\r\n              <p><a href=\"\/tr\/yardim-merkezi\/varis-gecikmesi-ve-kalkis-gecikmesi\/\">Var\u0131\u015f gecikmesi ve kalk\u0131\u015f gecikmesi<\/a> rehberini veya tam <a href=\"\/tr\/rotarli-ucus-tazminati\/\">r\u00f6tarl\u0131 u\u00e7u\u015f tazminat\u0131<\/a> rehberini okuyabilirsiniz.<\/p>\r\n            <\/div>\r\n          <\/details>\r\n\r\n          <details class=\"ad-faq-item\" data-search=\"ola\u011fan\u00fcst\u00fc haller bad weather air traffic control airport strike security airline responsibility\">\r\n            <summary>Havayolu aksakl\u0131\u011f\u0131n kendi kontrol\u00fc d\u0131\u015f\u0131nda oldu\u011funu s\u00f6ylerse ne olur?<\/summary>\r\n            <div class=\"ad-faq-answer\">\r\n              <p>Havayollar\u0131; \u015fiddetli hava ko\u015fullar\u0131, baz\u0131 hava trafik kontrol k\u0131s\u0131tlamalar\u0131, g\u00fcvenlik riskleri veya havaliman\u0131 genelindeki aksakl\u0131klar gibi kontrol d\u0131\u015f\u0131 nedenler oldu\u011funu d\u00fc\u015f\u00fcnd\u00fcklerinde talepleri reddedebilir. Burada belirtilen ger\u00e7ek neden \u00f6nemlidir.<\/p>\r\n              <p><a href=\"\/tr\/yardim-merkezi\/olaganustu-haller\/\">Ola\u011fan\u00fcst\u00fc haller<\/a> rehberini inceleyebilirsiniz.<\/p>\r\n            <\/div>\r\n          <\/details>\r\n\r\n          <details class=\"ad-faq-item\" data-search=\"accepted voucher refund alternative flight compensation rights effect\">\r\n            <summary>Seyahat \u00e7eki veya bilet iadesi kabul etmek tazminat talebimi etkiler mi?<\/summary>\r\n            <div class=\"ad-faq-answer\">\r\n              <p>Bu durum neyi kabul etti\u011finize, havayolunun size ne s\u00f6yledi\u011fine ve hangi yolcu haklar\u0131 kurallar\u0131n\u0131n ge\u00e7erli oldu\u011funa ba\u011fl\u0131 olabilir. Bilet iadesi, seyahat \u00e7eki, alternatif u\u00e7u\u015f ve tazminat her zaman ayn\u0131 \u015fey de\u011fildir.<\/p>\r\n              <p><a href=\"\/tr\/yardim-merkezi\/seyahat-ceki-kabul-ettiniz-mi\/\">Seyahat \u00e7eki kabul ettiniz mi?<\/a> ve <a href=\"\/tr\/yardim-merkezi\/bilet-iadesi-ve-tazminat\/\">bilet iadesi ve tazminat<\/a> rehberlerini okuyabilirsiniz.<\/p>\r\n            <\/div>\r\n          <\/details>\r\n        <\/div>\r\n      <\/section>\r\n\r\n      <section class=\"ad-faq-section\" data-category=\"disruptions\">\r\n        <div class=\"ad-faq-section-head\">\r\n          <span class=\"ad-faq-section-icon\">\u2708<\/span>\r\n          <div>\r\n            <h2>Aksakl\u0131k t\u00fcrleri<\/h2>\r\n            <p class=\"ad-faq-section-intro\">R\u00f6tarlar, iptaller, u\u00e7a\u011fa kabul edilmeme, fazla rezervasyon ve ba\u011flant\u0131l\u0131 u\u00e7u\u015fu ka\u00e7\u0131rma hakk\u0131nda yan\u0131tlar.<\/p>\r\n          <\/div>\r\n        <\/div>\r\n        <div class=\"ad-faq-accordion\">\r\n          <details class=\"ad-faq-item\" data-search=\"delayed flight compensation 3 hours arrival delay\">\r\n            <summary>R\u00f6tarl\u0131 u\u00e7u\u015f i\u00e7in tazminat talep edebilir miyim?<\/summary>\r\n            <div class=\"ad-faq-answer\">\r\n              <p>U\u00e7u\u015funuz nihai var\u0131\u015f noktas\u0131na ge\u00e7 ula\u015ft\u0131ysa ve gecikme havayolunun sorumlulu\u011fundaysa tazminat talep edebilirsiniz. Rota, gecikme s\u00fcresi ve ge\u00e7erli kurallar \u00f6nemlidir.<\/p>\r\n              <p><a href=\"\/tr\/rotarli-ucus-tazminati\/\">R\u00f6tarl\u0131 u\u00e7u\u015f tazminat\u0131<\/a> rehberini okuyabilirsiniz.<\/p>\r\n            <\/div>\r\n          <\/details>\r\n\r\n          <details class=\"ad-faq-item\" data-search=\"cancelled flight compensation cancellation notice less than 14 days rerouting refund\">\r\n            <summary>\u0130ptal edilen u\u00e7u\u015f i\u00e7in tazminat talep edebilir miyim?<\/summary>\r\n            <div class=\"ad-faq-answer\">\r\n              <p>U\u00e7u\u015funuz iptal edildiyse, kalk\u0131\u015fa yak\u0131n bir zamanda bilgilendirildiyseniz ve iptalden havayolu sorumluysa tazminata uygun olabilirsiniz. G\u00fczerg\u00e2h de\u011fi\u015fikli\u011fi ve nihai var\u0131\u015f saati de \u00f6nemli olabilir.<\/p>\r\n              <p><a href=\"\/tr\/ucus-iptali-tazminati\/\">U\u00e7u\u015f iptali tazminat\u0131<\/a> ve <a href=\"\/tr\/yardim-merkezi\/kalkisa-14-gunden-az-kala-iptal-edilen-ucuslar\/\">kalk\u0131\u015fa 14 g\u00fcnden az kala iptal edilen u\u00e7u\u015flar<\/a> rehberlerini okuyabilirsiniz.<\/p>\r\n            <\/div>\r\n          <\/details>\r\n\r\n          <details class=\"ad-faq-item\" data-search=\"denied boarding overbooking bumped flight volunteer seat refused boarding compensation\">\r\n            <summary>U\u00e7a\u011fa kabul edilmediysem veya u\u00e7u\u015f fazla rezerve edildiyse tazminat talep edebilir miyim?<\/summary>\r\n            <div class=\"ad-faq-answer\">\r\n              <p>\u00d6zellikle fazla rezervasyon veya koltuk uygunlu\u011fu nedeniyle iste\u011finiz d\u0131\u015f\u0131nda u\u00e7a\u011fa al\u0131nmad\u0131ysan\u0131z u\u00e7a\u011fa kabul edilmeme tazminat\u0131 g\u00fcndeme gelebilir. Koltu\u011funuzdan g\u00f6n\u00fcll\u00fc olarak vazge\u00e7ip vazge\u00e7medi\u011finiz \u00f6nemli olabilir.<\/p>\r\n              <p><a href=\"\/tr\/ucaga-kabul-edilmeme-tazminati\/\">U\u00e7a\u011fa kabul edilmeme tazminat\u0131<\/a> rehberini okuyabilirsiniz.<\/p>\r\n            <\/div>\r\n          <\/details>\r\n\r\n          <details class=\"ad-faq-item\" data-search=\"ba\u011flant\u0131l\u0131 u\u00e7u\u015fu ka\u00e7\u0131rma tazminat\u0131 one booking final destination arrival delay connection flight\">\r\n            <summary>Ba\u011flant\u0131l\u0131 u\u00e7u\u015fumu ka\u00e7\u0131r\u0131rsam tazminat talep edebilir miyim?<\/summary>\r\n            <div class=\"ad-faq-answer\">\r\n              <p>U\u00e7u\u015flar tek rezervasyonun par\u00e7as\u0131ysa ve aksakl\u0131k nihai var\u0131\u015f noktan\u0131za ge\u00e7 ula\u015fman\u0131za neden olduysa ba\u011flant\u0131l\u0131 u\u00e7u\u015fu ka\u00e7\u0131rma tazminata uygun olabilir. Rota, gecikme, havayolu ve ba\u011flant\u0131n\u0131n ka\u00e7\u0131r\u0131lma nedeni \u00f6nemlidir.<\/p>\r\n              <p><a href=\"\/tr\/baglantili-ucusu-kacirma-tazminati\/\">Ba\u011flant\u0131l\u0131 u\u00e7u\u015fu ka\u00e7\u0131rma tazminat\u0131<\/a> rehberini okuyabilirsiniz.<\/p>\r\n            <\/div>\r\n          <\/details>\r\n        <\/div>\r\n      <\/section>\r\n\r\n      <section class=\"ad-faq-section\" data-category=\"rights\">\r\n        <div class=\"ad-faq-section-head\">\r\n          <span class=\"ad-faq-section-icon\">\u00a7<\/span>\r\n          <div>\r\n            <h2>Yolcu haklar\u0131<\/h2>\r\n            <p class=\"ad-faq-section-intro\">EU261, UK261, T\u00fcrkiye yolcu haklar\u0131 ve tazminat tutarlar\u0131 hakk\u0131nda anla\u015f\u0131l\u0131r yan\u0131tlar.<\/p>\r\n          <\/div>\r\n        <\/div>\r\n        <div class=\"ad-faq-accordion\">\r\n          <details class=\"ad-faq-item\" data-search=\"what is eu261 european union regulation ec 261 2004 compensation\">\r\n            <summary>EU261 tazminat\u0131 nedir?<\/summary>\r\n            <div class=\"ad-faq-answer\">\r\n              <p>EU261; uygun r\u00f6tarlar, iptaller, u\u00e7a\u011fa kabul edilmeme durumlar\u0131 ve baz\u0131 ba\u011flant\u0131l\u0131 u\u00e7u\u015fu ka\u00e7\u0131rma durumlar\u0131 i\u00e7in uygulanabilecek Avrupa yolcu haklar\u0131 \u00e7er\u00e7evesidir. Genellikle u\u00e7u\u015fun nereden kalkt\u0131\u011f\u0131na, nereye vard\u0131\u011f\u0131na ve u\u00e7u\u015fu hangi havayolunun ger\u00e7ekle\u015ftirdi\u011fine ba\u011fl\u0131d\u0131r.<\/p>\r\n              <p><a href=\"\/tr\/eu261-tazminati\/\">EU261 tazminat\u0131<\/a> rehberini okuyabilirsiniz.<\/p>\r\n            <\/div>\r\n          <\/details>\r\n\r\n          <details class=\"ad-faq-item\" data-search=\"what is uk261 uk flight compensation passenger rights united kingdom\">\r\n            <summary>UK261 tazminat\u0131 nedir?<\/summary>\r\n            <div class=\"ad-faq-answer\">\r\n              <p>UK261, Birle\u015fik Krall\u0131k ba\u011flant\u0131l\u0131 uygun u\u00e7u\u015f aksakl\u0131klar\u0131 i\u00e7in ge\u00e7erli yolcu haklar\u0131 sistemidir. Seyahate ba\u011fl\u0131 olarak baz\u0131 r\u00f6tarlar, iptaller, u\u00e7a\u011fa kabul edilmeme durumlar\u0131 ve ba\u011flant\u0131l\u0131 u\u00e7u\u015fu ka\u00e7\u0131rma durumlar\u0131 i\u00e7in uygulanabilir.<\/p>\r\n              <p><a href=\"\/tr\/uk261-tazminati\/\">UK261 tazminat\u0131<\/a> rehberini okuyabilirsiniz.<\/p>\r\n            <\/div>\r\n          <\/details>\r\n\r\n          <details class=\"ad-faq-item\" data-search=\"turkey flight compensation shgm passenger rights turkey rules turkish aviation\">\r\n            <summary>T\u00fcrkiye u\u00e7u\u015f tazminat\u0131 kurallar\u0131 uygulan\u0131r m\u0131?<\/summary>\r\n            <div class=\"ad-faq-answer\">\r\n              <p>T\u00fcrkiye ba\u011flant\u0131l\u0131 u\u00e7u\u015flarda T\u00fcrk yolcu haklar\u0131 kurallar\u0131 g\u00fcndeme gelebilir. Baz\u0131 rotalarda seyahate ba\u011fl\u0131 olarak AB veya Birle\u015fik Krall\u0131k kurallar\u0131 da uygulanabilir. Rota, havayolu ve aksakl\u0131k detaylar\u0131 \u00f6nemlidir.<\/p>\r\n              <p><a href=\"\/tr\/turkiye-ucus-tazminati\/\">T\u00fcrkiye u\u00e7u\u015f tazminat\u0131<\/a> rehberini okuyabilirsiniz.<\/p>\r\n            <\/div>\r\n          <\/details>\r\n\r\n          <details class=\"ad-faq-item\" data-search=\"how much compensation amounts flight distance eu uk turkey\">\r\n            <summary>Ne kadar tazminat alabilirim?<\/summary>\r\n            <div class=\"ad-faq-answer\">\r\n              <p>Olas\u0131 tazminat tutar\u0131; yolcu haklar\u0131 sistemine, mesafeye, rotaya, nihai var\u0131\u015f gecikmesine ve aksakl\u0131k t\u00fcr\u00fcne ba\u011fl\u0131 olabilir. Tutarlar her durumda ayn\u0131 de\u011fildir.<\/p>\r\n              <p><a href=\"\/tr\/yardim-merkezi\/ucus-tazminati-tutarlari\/\">U\u00e7u\u015f tazminat\u0131 tutarlar\u0131<\/a> rehberini inceleyebilirsiniz.<\/p>\r\n            <\/div>\r\n          <\/details>\r\n        <\/div>\r\n      <\/section>\r\n\r\n      <section class=\"ad-faq-section\" data-category=\"documents\">\r\n        <div class=\"ad-faq-section-head\">\r\n          <span class=\"ad-faq-section-icon\">\u25a3<\/span>\r\n          <div>\r\n            <h2>Belgeler<\/h2>\r\n            <p class=\"ad-faq-section-intro\">Bir tazminat talebini desteklemeye yard\u0131mc\u0131 olabilecek bilgiler ve belgeler.<\/p>\r\n          <\/div>\r\n        <\/div>\r\n        <div class=\"ad-faq-accordion\">\r\n          <details class=\"ad-faq-item\" data-search=\"what documents needed booking confirmation boarding pass ticket airline messages id passport\">\r\n            <summary>U\u00e7u\u015f tazminat\u0131 talebi i\u00e7in hangi belgelere ihtiyac\u0131m var?<\/summary>\r\n            <div class=\"ad-faq-answer\">\r\n              <p>Faydal\u0131 belgeler aras\u0131nda rezervasyon onay\u0131, bilet, bini\u015f kart\u0131, u\u00e7u\u015f numaras\u0131, seyahat tarihi, havayolu mesajlar\u0131 ve aksakl\u0131kla ilgili yaz\u0131l\u0131 a\u00e7\u0131klamalar bulunabilir.<\/p>\r\n              <p><a href=\"\/tr\/yardim-merkezi\/ucus-tazminati-talebi-icin-gerekli-belgeler\/\">U\u00e7u\u015f tazminat\u0131 talebi i\u00e7in gerekli belgeler<\/a> rehberini okuyabilirsiniz.<\/p>\r\n            <\/div>\r\n          <\/details>\r\n\r\n          <details class=\"ad-faq-item\" data-search=\"do i need boarding pass lost boarding pass claim\">\r\n            <summary>Bini\u015f kart\u0131na ihtiyac\u0131m var m\u0131?<\/summary>\r\n            <div class=\"ad-faq-answer\">\r\n              <p>Bini\u015f kart\u0131 yard\u0131mc\u0131 olabilir; ancak rezervasyon onay\u0131, bilet bilgileri, havayolu e-postalar\u0131 ve u\u00e7u\u015f bilgileri gibi ba\u015fka bilgilerle de ba\u015flayabilirsiniz. Daha fazla kan\u0131t gerekirse Airdelay bunu daha sonra isteyebilir.<\/p>\r\n              <p><a href=\"\/tr\/yardim-merkezi\/ucus-tazminati-talebi-icin-gerekli-belgeler\/\">Belgeler rehberini<\/a> inceleyebilirsiniz.<\/p>\r\n            <\/div>\r\n          <\/details>\r\n\r\n          <details class=\"ad-faq-item\" data-search=\"why ask passport id identity document authorization\">\r\n            <summary>Airdelay neden kimlik belgesi isteyebilir?<\/summary>\r\n            <div class=\"ad-faq-answer\">\r\n              <p>Baz\u0131 tazminat taleplerinin do\u011fru \u015fekilde y\u00fcr\u00fct\u00fclebilmesi i\u00e7in kimlik do\u011frulamas\u0131 veya yetkilendirme belgeleri gerekebilir. Hassas belgeler genel ileti\u015fim mesajlar\u0131yla de\u011fil, yaln\u0131zca g\u00fcvenli talep ak\u0131\u015f\u0131 \u00fczerinden g\u00f6nderilmelidir.<\/p>\r\n              <p>Ki\u015fisel verilerin i\u015flenmesi hakk\u0131nda daha fazla bilgi i\u00e7in <a href=\"\/tr\/gizlilik-politikasi\/\">Gizlilik Politikas\u0131<\/a> sayfas\u0131n\u0131 okuyabilirsiniz.<\/p>\r\n            <\/div>\r\n          <\/details>\r\n\r\n          <details class=\"ad-faq-item\" data-search=\"more information needed request missing document correction signature issue\">\r\n            <summary>\u201cEk bilgi gerekli\u201d ne anlama gelir?<\/summary>\r\n            <div class=\"ad-faq-answer\">\r\n              <p>Bu, tazminat talebinin devam edebilmesi i\u00e7in Airdelay\u2019in ek belgeye, a\u00e7\u0131klamaya, d\u00fczeltmeye veya imzaya ihtiya\u00e7 duydu\u011fu anlam\u0131na gelir. Talep detaylar\u0131n\u0131zda g\u00f6sterilen g\u00fcvenli ba\u011flant\u0131y\u0131 veya i\u015flemi takip etmelisiniz.<\/p>\r\n              <p>G\u00fcncellemeleri <a href=\"\/tr\/musteri-merkezi\/?hub=claims\">Tazminat Taleplerim<\/a> sayfas\u0131ndan takip edebilir veya <a href=\"\/tr\/tazminat-talebi-durumu\/\">Tazminat Talebi Durumunu Kontrol Et<\/a> arac\u0131n\u0131 kullanabilirsiniz.<\/p>\r\n            <\/div>\r\n          <\/details>\r\n        <\/div>\r\n      <\/section>\r\n\r\n      <section class=\"ad-faq-section\" data-category=\"fees\">\r\n        <div class=\"ad-faq-section-head\">\r\n          <span class=\"ad-faq-section-icon\">%<\/span>\r\n          <div>\r\n            <h2>\u00dccretler ve \u00f6deme<\/h2>\r\n            <p class=\"ad-faq-section-intro\">Kazanamazsak \u00fccret yok modeli, ba\u015far\u0131 \u00fccreti ve \u00f6deme bilgileri hakk\u0131nda sorular.<\/p>\r\n          <\/div>\r\n        <\/div>\r\n        <div class=\"ad-faq-accordion\">\r\n          <details class=\"ad-faq-item\" data-search=\"no win no fee upfront payment pay only if compensation obtained success fee\">\r\n            <summary>Airdelay\u2019de kazanamazsak \u00fccret yok mu?<\/summary>\r\n            <div class=\"ad-faq-answer\">\r\n              <p>Evet. Airdelay, kazanamazsak \u00fccret yok modeliyle \u00e7al\u0131\u015f\u0131r. Pe\u015fin hizmet \u00fccreti \u00f6demezsiniz. Ba\u015far\u0131 \u00fccreti yaln\u0131zca tazminat elde edilirse uygulan\u0131r.<\/p>\r\n              <p><a href=\"\/tr\/neden-airdelayi-secmelisiniz\/\">Neden Airdelay\u2019i Se\u00e7melisiniz<\/a> sayfas\u0131n\u0131 veya <a href=\"\/tr\/hizmet-sartlari\/\">Hizmet \u015eartlar\u0131<\/a> sayfas\u0131n\u0131 okuyabilirsiniz.<\/p>\r\n            <\/div>\r\n          <\/details>\r\n\r\n          <details class=\"ad-faq-item\" data-search=\"25 percent fee success fee commission service fee\">\r\n            <summary>Airdelay\u2019in ba\u015far\u0131 \u00fccreti nedir?<\/summary>\r\n            <div class=\"ad-faq-answer\">\r\n              <p>Tazminat elde edilirse Airdelay\u2019in ba\u015far\u0131 \u00fccreti %25\u2019tir. Hizmet \u015eartlar\u0131\u2019nda a\u00e7\u0131kland\u0131\u011f\u0131 \u015fekilde, uygulanabildi\u011fi durumlarda transferle ilgili masraflar da m\u00fc\u015fteriye ait paydan d\u00fc\u015f\u00fclebilir.<\/p>\r\n              <p><a href=\"\/tr\/hizmet-sartlari\/\">Hizmet \u015eartlar\u0131<\/a> sayfas\u0131n\u0131 inceleyebilirsiniz.<\/p>\r\n            <\/div>\r\n          <\/details>\r\n\r\n          <details class=\"ad-faq-item\" data-search=\"when ask bank details payment wise iban compensation received\">\r\n            <summary>Airdelay banka bilgilerini ne zaman ister?<\/summary>\r\n            <div class=\"ad-faq-answer\">\r\n              <p>Airdelay banka veya \u00f6deme bilgilerini yaln\u0131zca talep \u00f6deme a\u015famas\u0131na ula\u015ft\u0131ktan sonra istemelidir. \u0130lk tazminat talebini g\u00f6nderirken banka bilgilerine ihtiya\u00e7 yoktur.<\/p>\r\n              <p>G\u00fcvenli\u011finiz i\u00e7in, talep edildi\u011finde yaln\u0131zca g\u00fcvenli \u00f6deme bilgileri ak\u0131\u015f\u0131n\u0131 kullan\u0131n.<\/p>\r\n            <\/div>\r\n          <\/details>\r\n\r\n          <details class=\"ad-faq-item\" data-search=\"what if airline pays me directly after airdelay work fee direct payment\">\r\n            <summary>Havayolu \u00f6demeyi do\u011frudan bana yaparsa ne olur?<\/summary>\r\n            <div class=\"ad-faq-answer\">\r\n              <p>Airdelay talep \u00fczerinde \u00e7al\u0131\u015ft\u0131ktan sonra havayolu \u00f6demeyi do\u011frudan size yaparsa, Hizmet \u015eartlar\u0131\u2019nda a\u00e7\u0131kland\u0131\u011f\u0131 \u015fekilde Airdelay\u2019in ba\u015far\u0131 \u00fccreti yine de uygulanabilir.<\/p>\r\n              <p><a href=\"\/tr\/hizmet-sartlari\/\">Hizmet \u015eartlar\u0131<\/a> sayfas\u0131n\u0131 inceleyebilirsiniz.<\/p>\r\n            <\/div>\r\n          <\/details>\r\n        <\/div>\r\n      <\/section>\r\n\r\n      <section class=\"ad-faq-section\" data-category=\"tracking\">\r\n        <div class=\"ad-faq-section-head\">\r\n          <span class=\"ad-faq-section-icon\">\u25cf<\/span>\r\n          <div>\r\n            <h2>Takip ve hesap<\/h2>\r\n            <p class=\"ad-faq-section-intro\">Tazminat talebi s\u00fcrecini takip etme ve yayg\u0131n talep durumlar\u0131n\u0131 anlama.<\/p>\r\n          <\/div>\r\n        <\/div>\r\n        <div class=\"ad-faq-accordion\">\r\n          <details class=\"ad-faq-item\" data-search=\"how track tazminat talebi durumu kontrol arac\u0131n\u0131 my claims dashboard claim code email\">\r\n            <summary>Tazminat talebimi nas\u0131l takip edebilirim?<\/summary>\r\n            <div class=\"ad-faq-answer\">\r\n              <p>Hesap olu\u015fturduysan\u0131z tazminat talebinizi hesap panelinizden takip edebilirsiniz. Gerekli talep bilgileriyle herkese a\u00e7\u0131k durum kontrol arac\u0131n\u0131 da kullanabilirsiniz.<\/p>\r\n              <p><a href=\"\/tr\/musteri-merkezi\/?hub=claims\">Tazminat Taleplerim<\/a> sayfas\u0131n\u0131 a\u00e7\u0131n veya <a href=\"\/tr\/tazminat-talebi-durumu\/\">Tazminat Talebi Durumunu Kontrol Et<\/a> arac\u0131n\u0131 kullan\u0131n.<\/p>\r\n            <\/div>\r\n          <\/details>\r\n\r\n          <details class=\"ad-faq-item\" data-search=\"what does under review mean status claim review\">\r\n            <summary>\u201c\u0130nceleme alt\u0131nda\u201d ne anlama gelir?<\/summary>\r\n            <div class=\"ad-faq-answer\">\r\n              <p>\u201c\u0130nceleme alt\u0131nda\u201d, talep detaylar\u0131n\u0131n kontrol edildi\u011fi anlam\u0131na gelir. Bu; rota, havayolu, aksakl\u0131k t\u00fcr\u00fc, belgeler, zamanlama ve olas\u0131 yolcu haklar\u0131 kurallar\u0131n\u0131n incelenmesini i\u00e7erebilir.<\/p>\r\n              <p><a href=\"\/tr\/airdelay-nasil-calisir\/\">Airdelay\u2019in nas\u0131l \u00e7al\u0131\u015ft\u0131\u011f\u0131n\u0131<\/a> okuyabilirsiniz.<\/p>\r\n            <\/div>\r\n          <\/details>\r\n\r\n          <details class=\"ad-faq-item\" data-search=\"what does submitted to airline mean status\">\r\n            <summary>\u201cHavayoluna g\u00f6nderildi\u201d ne anlama gelir?<\/summary>\r\n            <div class=\"ad-faq-answer\">\r\n              <p>Bu, tazminat talebinin incelenmek \u00fczere havayoluna g\u00f6nderildi\u011fi anlam\u0131na gelir. Bu a\u015famadan sonra gereken s\u00fcre; havayolunun yan\u0131t\u0131na, belgelere, aksakl\u0131k nedenine ve ek bilgi istenip istenmedi\u011fine g\u00f6re de\u011fi\u015febilir.<\/p>\r\n              <p><a href=\"\/tr\/yardim-merkezi\/ucus-tazminati-talepleri-ne-kadar-surer\/\">U\u00e7u\u015f tazminat\u0131 taleplerinin ne kadar s\u00fcrd\u00fc\u011f\u00fc<\/a> rehberini inceleyebilirsiniz.<\/p>\r\n            <\/div>\r\n          <\/details>\r\n\r\n          <details class=\"ad-faq-item\" data-search=\"forgot password login sign up account access\">\r\n            <summary>Hesab\u0131ma eri\u015femiyorsam ne yapmal\u0131y\u0131m?<\/summary>\r\n            <div class=\"ad-faq-answer\">\r\n              <p>Hesap olu\u015fturduysan\u0131z giri\u015f sayfas\u0131ndaki \u015fifre s\u0131f\u0131rlama se\u00e7ene\u011fini kullan\u0131n. H\u00e2l\u00e2 yard\u0131ma ihtiyac\u0131n\u0131z varsa talep bilgilerinizle Airdelay ile ileti\u015fime ge\u00e7in; ancak hassas belgeleri genel ileti\u015fim mesajlar\u0131yla g\u00f6ndermeyin.<\/p>\r\n              <p><a href=\"\/tr\/giris-yap\/\">Giri\u015f yap<\/a> veya <a href=\"\/tr\/iletisim\/\">\u0130leti\u015fim<\/a> sayfas\u0131na gidin.<\/p>\r\n            <\/div>\r\n          <\/details>\r\n        <\/div>\r\n      <\/section>\r\n\r\n      <section class=\"ad-faq-section\" data-category=\"airlines-airports\">\r\n        <div class=\"ad-faq-section-head\">\r\n          <span class=\"ad-faq-section-icon\">\u2316<\/span>\r\n          <div>\r\n            <h2>Havayollar\u0131 ve havalimanlar\u0131<\/h2>\r\n            <p class=\"ad-faq-section-intro\">Havayolu ve havaliman\u0131na \u00f6zel tazminat talebi bilgilerini bulun.<\/p>\r\n          <\/div>\r\n        <\/div>\r\n        <div class=\"ad-faq-accordion\">\r\n          <details class=\"ad-faq-item\" data-search=\"airline specific compensation claim airlines turkish pegasus ajet ryanair wizz air lufthansa british airways easyjet\">\r\n            <summary>Belirli bir havayolu i\u00e7in bilgi bulabilir miyim?<\/summary>\r\n            <div class=\"ad-faq-answer\">\r\n              <p>Evet. <a href=\"\/tr\/havayolu-tazminat-talebi-rehberleri\/\">Havayollar\u0131<\/a> sayfas\u0131nda <a href=\"\/tr\/havayolu-tazminat-talebi-rehberleri\/turkish-airlines-tazminat-talebi\/\">Turkish Airlines<\/a>, <a href=\"\/tr\/havayolu-tazminat-talebi-rehberleri\/pegasus-tazminat-talebi\/\">Pegasus<\/a>, <a href=\"\/tr\/havayolu-tazminat-talebi-rehberleri\/ajet-tazminat-talebi\/\">AJet<\/a>, <a href=\"\/tr\/havayolu-tazminat-talebi-rehberleri\/ryanair-tazminat-talebi\/\">Ryanair<\/a>, <a href=\"\/tr\/havayolu-tazminat-talebi-rehberleri\/wizz-air-tazminat-talebi\/\">Wizz Air<\/a>, <a href=\"\/tr\/havayolu-tazminat-talebi-rehberleri\/lufthansa-tazminat-talebi\/\">Lufthansa<\/a>, <a href=\"\/tr\/havayolu-tazminat-talebi-rehberleri\/british-airways-tazminat-talebi\/\">British Airways<\/a> ve <a href=\"\/tr\/havayolu-tazminat-talebi-rehberleri\/easyjet-tazminat-talebi\/\">easyJet<\/a> dahil olmak \u00fczere havayoluna \u00f6zel talep rehberlerine ba\u011flant\u0131lar bulunur.<\/p>\r\n            <\/div>\r\n          <\/details>\r\n\r\n          <details class=\"ad-faq-item\" data-search=\"airport specific compensation claim airports istanbul sabiha gokcen heathrow frankfurt amsterdam schiphol\">\r\n            <summary>Belirli bir havaliman\u0131 i\u00e7in bilgi bulabilir miyim?<\/summary>\r\n            <div class=\"ad-faq-answer\">\r\n              <p>Evet. <a href=\"\/tr\/havalimani-tazminat-talebi-rehberleri\/\">Havalimanlar\u0131<\/a> sayfas\u0131nda <a href=\"\/tr\/havalimani-tazminat-talebi-rehberleri\/istanbul-havalimani-tazminat-talebi\/\">\u0130stanbul Havaliman\u0131<\/a>, <a href=\"\/tr\/havalimani-tazminat-talebi-rehberleri\/sabiha-gokcen-tazminat-talebi\/\">Sabiha G\u00f6k\u00e7en<\/a>, <a href=\"\/tr\/havalimani-tazminat-talebi-rehberleri\/heathrow-tazminat-talebi\/\">Heathrow<\/a>, <a href=\"\/tr\/havalimani-tazminat-talebi-rehberleri\/frankfurt-havalimani-tazminat-talebi\/\">Frankfurt Havaliman\u0131<\/a> ve <a href=\"\/tr\/havalimani-tazminat-talebi-rehberleri\/amsterdam-schiphol-tazminat-talebi\/\">Amsterdam Schiphol<\/a> dahil olmak \u00fczere havaliman\u0131na \u00f6zel talep rehberlerine ba\u011flant\u0131lar bulunur.<\/p>\r\n            <\/div>\r\n          <\/details>\r\n\r\n          <details class=\"ad-faq-item\" data-search=\"does airport pay compensation airline responsible airport disruption route rules\">\r\n            <summary>U\u00e7u\u015f tazminat\u0131n\u0131 havaliman\u0131 m\u0131 \u00f6der?<\/summary>\r\n            <div class=\"ad-faq-answer\">\r\n              <p>Genellikle tazminat talepleri havaliman\u0131na kar\u015f\u0131 de\u011fil, u\u00e7u\u015fu ger\u00e7ekle\u015ftiren havayoluna kar\u015f\u0131 de\u011ferlendirilir. \u0130lgili havaliman\u0131 yine de rotay\u0131, aksakl\u0131k ba\u011flam\u0131n\u0131 ve uygulanabilecek yolcu haklar\u0131 kurallar\u0131n\u0131 belirlemeye yard\u0131mc\u0131 olabilir.<\/p>\r\n              <p><a href=\"\/tr\/havalimani-tazminat-talebi-rehberleri\/\">Havaliman\u0131 tazminat talebi rehberlerine<\/a> g\u00f6z atabilirsiniz.<\/p>\r\n            <\/div>\r\n          <\/details>\r\n\r\n          <details class=\"ad-faq-item\" data-search=\"general havayolu tazminat talebi rehberi not specific airline\">\r\n            <summary>Genel bir havayolu tazminat talebi rehberini nerede okuyabilirim?<\/summary>\r\n            <div class=\"ad-faq-answer\">\r\n              <p>Havayolu talep kontrolleri, belgeler, aksakl\u0131k t\u00fcrleri ve uygunluk fakt\u00f6rleri hakk\u0131nda daha geni\u015f bir a\u00e7\u0131klama i\u00e7in <a href=\"\/tr\/havayolu-tazminat-talebi\/\">Havayolu Tazminat Talebi<\/a> rehberini okuyun.<\/p>\r\n            <\/div>\r\n          <\/details>\r\n        <\/div>\r\n      <\/section>\r\n\r\n      <div class=\"ad-faq-no-results\" aria-live=\"polite\">\r\n        <h2>E\u015fle\u015fen soru bulunamad\u0131<\/h2>\r\n        <p>Farkl\u0131 bir arama terimi deneyin, t\u00fcm kategorilere g\u00f6z at\u0131n veya daha fazla u\u00e7u\u015f tazminat\u0131 rehberi i\u00e7in Yard\u0131m Merkezi\u2019ni ziyaret edin.<\/p>\r\n        <p><a class=\"ad-faq-inline-link\" href=\"\/tr\/yardim-merkezi\/\">Yard\u0131m Merkezi\u2019ni ziyaret et<\/a><\/p>\r\n      <\/div>\r\n    <\/main>\r\n  <\/div>\r\n\r\n  <section class=\"ad-faq-cta\">\r\n    <div>\r\n      <h2>Nereden ba\u015flayaca\u011f\u0131n\u0131zdan emin de\u011fil misiniz?<\/h2>\r\n      <p>U\u00e7u\u015f bilgilerinizi girin; Airdelay rotay\u0131, aksakl\u0131k t\u00fcr\u00fcn\u00fc, zamanlamay\u0131, belgeleri ve seyahatinize uygulanabilecek yolcu haklar\u0131 kurallar\u0131n\u0131 kontrol etmenize yard\u0131mc\u0131 olsun.<\/p>\r\n    <\/div>\r\n    <div class=\"ad-faq-cta-actions\">\r\n      <a class=\"ad-faq-primary-link\" href=\"\/tr\/tazminat-talebi-baslat\/\">Tazminat talebinizi ba\u015flat\u0131n<\/a>\r\n      <a class=\"ad-faq-secondary-link\" href=\"\/tr\/iletisim\/\">Airdelay ile ileti\u015fime ge\u00e7in<\/a>\r\n    <\/div>\r\n  <\/section>\r\n\r\n  <!-- Airdelay FAQPage schema -->\r\n  <script type=\"application\/ld+json\">\r\n{\r\n  \"@context\": \"https:\/\/schema.org\",\r\n  \"@type\": \"FAQPage\",\r\n  \"mainEntity\": [\r\n    {\r\n      \"@type\": \"Question\",\r\n      \"name\": \"U\u00e7u\u015f tazminat\u0131 talebini nas\u0131l ba\u015flat\u0131r\u0131m?\",\r\n      \"acceptedAnswer\": {\r\n        \"@type\": \"Answer\",\r\n        \"text\": \"Online tazminat talebi formunda rotan\u0131z\u0131, havayolunu, u\u00e7u\u015f tarihinizi ve aksakl\u0131k t\u00fcr\u00fcn\u00fc girerek ba\u015flayabilirsiniz. Airdelay, u\u00e7u\u015funuzun tazminata uygun olup olmad\u0131\u011f\u0131n\u0131 ve hangi yolcu haklar\u0131 kurallar\u0131n\u0131n uygulanabilece\u011fini anlamak i\u00e7in bu bilgileri kullan\u0131r. Tazminat talebinizi ba\u015flat\u0131n veya Airdelay\u2019in nas\u0131l \u00e7al\u0131\u015ft\u0131\u011f\u0131n\u0131 okuyun.\"\r\n      }\r\n    },\r\n    {\r\n      \"@type\": \"Question\",\r\n      \"name\": \"Tazminat talebi g\u00f6ndermek i\u00e7in hesap a\u00e7mam gerekir mi?\",\r\n      \"acceptedAnswer\": {\r\n        \"@type\": \"Answer\",\r\n        \"text\": \"Hesap olu\u015fturarak da tazminat talebi g\u00f6nderebilir, hesap olu\u015fturmadan da devam edebilirsiniz. Hesap olu\u015fturmak, daha sonra g\u00fcvenli panelinizden g\u00fcncellemeleri takip etmenizi kolayla\u015ft\u0131r\u0131r. Mevcut m\u00fc\u015fteriler Tazminat Taleplerim . Gerekli talep bilgilerine sahipseniz herkese a\u00e7\u0131k tazminat talebi durumu kontrol arac\u0131n\u0131 da kullanabilirsiniz.\"\r\n      }\r\n    },\r\n    {\r\n      \"@type\": \"Question\",\r\n      \"name\": \"T\u00fcm belgelerim olmadan tazminat talebi g\u00f6nderebilir miyim?\",\r\n      \"acceptedAnswer\": {\r\n        \"@type\": \"Answer\",\r\n        \"text\": \"Bir\u00e7ok durumda temel u\u00e7u\u015f bilgileriyle ba\u015flayabilir ve destekleyici belgeleri gerekti\u011finde sonradan ekleyebilirsiniz. Rezervasyon onay\u0131, bilet, bini\u015f kart\u0131, havayolu mesajlar\u0131 ve aksakl\u0131k detaylar\u0131 faydal\u0131 olabilir. U\u00e7u\u015f tazminat\u0131 talebi i\u00e7in gerekli belgeler rehberini inceleyebilirsiniz.\"\r\n      }\r\n    },\r\n    {\r\n      \"@type\": \"Question\",\r\n      \"name\": \"Tazminat garanti mi?\",\r\n      \"acceptedAnswer\": {\r\n        \"@type\": \"Answer\",\r\n        \"text\": \"Hay\u0131r. Tazminat garanti de\u011fildir. Uygunluk; rotaya, u\u00e7u\u015fu ger\u00e7ekle\u015ftiren havayoluna, var\u0131\u015f gecikmesine, iptal bildirimi zaman\u0131na, u\u00e7a\u011fa kabul edilmeme detaylar\u0131na, aksakl\u0131k nedenine, belgelere ve ge\u00e7erli yolcu haklar\u0131 kurallar\u0131na ba\u011fl\u0131 olabilir. Havayolu tazminat talebi rehberinden daha fazla bilgi edinebilirsiniz.\"\r\n      }\r\n    },\r\n    {\r\n      \"@type\": \"Question\",\r\n      \"name\": \"Bir u\u00e7u\u015fu tazminata uygun hale getiren nedir?\",\r\n      \"acceptedAnswer\": {\r\n        \"@type\": \"Answer\",\r\n        \"text\": \"Uygunluk genellikle rota, havayolu, gecikme s\u00fcresi, iptal bildirimi, u\u00e7a\u011fa kabul edilmeme durumu, aksakl\u0131k nedeni ve havayolunun sorumlu olup olmad\u0131\u011f\u0131 gibi birden fazla detaya g\u00f6re de\u011ferlendirilir. Online tazminat talebi kontrol\u00fc ile ba\u015flayabilir veya Yard\u0131m Merkezi sayfas\u0131n\u0131 inceleyebilirsiniz.\"\r\n      }\r\n    },\r\n    {\r\n      \"@type\": \"Question\",\r\n      \"name\": \"Var\u0131\u015f gecikmesi mi, kalk\u0131\u015f gecikmesi mi daha \u00f6nemlidir?\",\r\n      \"acceptedAnswer\": {\r\n        \"@type\": \"Answer\",\r\n        \"text\": \"Bir\u00e7ok AB ve Birle\u015fik Krall\u0131k gecikme talebinde as\u0131l \u00f6nemli konu, u\u00e7u\u015fun ne kadar ge\u00e7 kalkt\u0131\u011f\u0131 de\u011fil, nihai var\u0131\u015f noktan\u0131za ne kadar ge\u00e7 ula\u015ft\u0131\u011f\u0131n\u0131zd\u0131r. Bir u\u00e7u\u015f ge\u00e7 kalk\u0131p havada zaman kazanabilir veya az gecikmeyle kalk\u0131p \u00e7ok daha ge\u00e7 varabilir. Var\u0131\u015f gecikmesi ve kalk\u0131\u015f gecikmesi rehberini veya tam r\u00f6tarl\u0131 u\u00e7u\u015f tazminat\u0131 rehberini okuyabilirsiniz.\"\r\n      }\r\n    },\r\n    {\r\n      \"@type\": \"Question\",\r\n      \"name\": \"Havayolu aksakl\u0131\u011f\u0131n kendi kontrol\u00fc d\u0131\u015f\u0131nda oldu\u011funu s\u00f6ylerse ne olur?\",\r\n      \"acceptedAnswer\": {\r\n        \"@type\": \"Answer\",\r\n        \"text\": \"Havayollar\u0131; \u015fiddetli hava ko\u015fullar\u0131, baz\u0131 hava trafik kontrol k\u0131s\u0131tlamalar\u0131, g\u00fcvenlik riskleri veya havaliman\u0131 genelindeki aksakl\u0131klar gibi kontrol d\u0131\u015f\u0131 nedenler oldu\u011funu d\u00fc\u015f\u00fcnd\u00fcklerinde talepleri reddedebilir. Burada belirtilen ger\u00e7ek neden \u00f6nemlidir. Ola\u011fan\u00fcst\u00fc haller rehberini inceleyebilirsiniz.\"\r\n      }\r\n    },\r\n    {\r\n      \"@type\": \"Question\",\r\n      \"name\": \"Seyahat \u00e7eki veya bilet iadesi kabul etmek tazminat talebimi etkiler mi?\",\r\n      \"acceptedAnswer\": {\r\n        \"@type\": \"Answer\",\r\n        \"text\": \"Bu durum neyi kabul etti\u011finize, havayolunun size ne s\u00f6yledi\u011fine ve hangi yolcu haklar\u0131 kurallar\u0131n\u0131n ge\u00e7erli oldu\u011funa ba\u011fl\u0131 olabilir. Bilet iadesi, seyahat \u00e7eki, alternatif u\u00e7u\u015f ve tazminat her zaman ayn\u0131 \u015fey de\u011fildir. Seyahat \u00e7eki kabul ettiniz mi? ve bilet iadesi ve tazminat rehberlerini okuyabilirsiniz.\"\r\n      }\r\n    },\r\n    {\r\n      \"@type\": \"Question\",\r\n      \"name\": \"R\u00f6tarl\u0131 u\u00e7u\u015f i\u00e7in tazminat talep edebilir miyim?\",\r\n      \"acceptedAnswer\": {\r\n        \"@type\": \"Answer\",\r\n        \"text\": \"U\u00e7u\u015funuz nihai var\u0131\u015f noktas\u0131na ge\u00e7 ula\u015ft\u0131ysa ve gecikme havayolunun sorumlulu\u011fundaysa tazminat talep edebilirsiniz. Rota, gecikme s\u00fcresi ve ge\u00e7erli kurallar \u00f6nemlidir. R\u00f6tarl\u0131 u\u00e7u\u015f tazminat\u0131 rehberini okuyabilirsiniz.\"\r\n      }\r\n    },\r\n    {\r\n      \"@type\": \"Question\",\r\n      \"name\": \"\u0130ptal edilen u\u00e7u\u015f i\u00e7in tazminat talep edebilir miyim?\",\r\n      \"acceptedAnswer\": {\r\n        \"@type\": \"Answer\",\r\n        \"text\": \"U\u00e7u\u015funuz iptal edildiyse, kalk\u0131\u015fa yak\u0131n bir zamanda bilgilendirildiyseniz ve iptalden havayolu sorumluysa tazminata uygun olabilirsiniz. G\u00fczerg\u00e2h de\u011fi\u015fikli\u011fi ve nihai var\u0131\u015f saati de \u00f6nemli olabilir. U\u00e7u\u015f iptali tazminat\u0131 ve kalk\u0131\u015fa 14 g\u00fcnden az kala iptal edilen u\u00e7u\u015flar rehberlerini okuyabilirsiniz.\"\r\n      }\r\n    },\r\n    {\r\n      \"@type\": \"Question\",\r\n      \"name\": \"U\u00e7a\u011fa kabul edilmediysem veya u\u00e7u\u015f fazla rezerve edildiyse tazminat talep edebilir miyim?\",\r\n      \"acceptedAnswer\": {\r\n        \"@type\": \"Answer\",\r\n        \"text\": \"\u00d6zellikle fazla rezervasyon veya koltuk uygunlu\u011fu nedeniyle iste\u011finiz d\u0131\u015f\u0131nda u\u00e7a\u011fa al\u0131nmad\u0131ysan\u0131z u\u00e7a\u011fa kabul edilmeme tazminat\u0131 g\u00fcndeme gelebilir. Koltu\u011funuzdan g\u00f6n\u00fcll\u00fc olarak vazge\u00e7ip vazge\u00e7medi\u011finiz \u00f6nemli olabilir. U\u00e7a\u011fa kabul edilmeme tazminat\u0131 rehberini okuyabilirsiniz.\"\r\n      }\r\n    },\r\n    {\r\n      \"@type\": \"Question\",\r\n      \"name\": \"Ba\u011flant\u0131l\u0131 u\u00e7u\u015fumu ka\u00e7\u0131r\u0131rsam tazminat talep edebilir miyim?\",\r\n      \"acceptedAnswer\": {\r\n        \"@type\": \"Answer\",\r\n        \"text\": \"U\u00e7u\u015flar tek rezervasyonun par\u00e7as\u0131ysa ve aksakl\u0131k nihai var\u0131\u015f noktan\u0131za ge\u00e7 ula\u015fman\u0131za neden olduysa ba\u011flant\u0131l\u0131 u\u00e7u\u015fu ka\u00e7\u0131rma tazminata uygun olabilir. Rota, gecikme, havayolu ve ba\u011flant\u0131n\u0131n ka\u00e7\u0131r\u0131lma nedeni \u00f6nemlidir. Ba\u011flant\u0131l\u0131 u\u00e7u\u015fu ka\u00e7\u0131rma tazminat\u0131 rehberini okuyabilirsiniz.\"\r\n      }\r\n    },\r\n    {\r\n      \"@type\": \"Question\",\r\n      \"name\": \"EU261 tazminat\u0131 nedir?\",\r\n      \"acceptedAnswer\": {\r\n        \"@type\": \"Answer\",\r\n        \"text\": \"EU261; uygun r\u00f6tarlar, iptaller, u\u00e7a\u011fa kabul edilmeme durumlar\u0131 ve baz\u0131 ba\u011flant\u0131l\u0131 u\u00e7u\u015fu ka\u00e7\u0131rma durumlar\u0131 i\u00e7in uygulanabilecek Avrupa yolcu haklar\u0131 \u00e7er\u00e7evesidir. Genellikle u\u00e7u\u015fun nereden kalkt\u0131\u011f\u0131na, nereye vard\u0131\u011f\u0131na ve u\u00e7u\u015fu hangi havayolunun ger\u00e7ekle\u015ftirdi\u011fine ba\u011fl\u0131d\u0131r. EU261 tazminat\u0131 rehberini okuyabilirsiniz.\"\r\n      }\r\n    },\r\n    {\r\n      \"@type\": \"Question\",\r\n      \"name\": \"UK261 tazminat\u0131 nedir?\",\r\n      \"acceptedAnswer\": {\r\n        \"@type\": \"Answer\",\r\n        \"text\": \"UK261, Birle\u015fik Krall\u0131k ba\u011flant\u0131l\u0131 uygun u\u00e7u\u015f aksakl\u0131klar\u0131 i\u00e7in ge\u00e7erli yolcu haklar\u0131 sistemidir. Seyahate ba\u011fl\u0131 olarak baz\u0131 r\u00f6tarlar, iptaller, u\u00e7a\u011fa kabul edilmeme durumlar\u0131 ve ba\u011flant\u0131l\u0131 u\u00e7u\u015fu ka\u00e7\u0131rma durumlar\u0131 i\u00e7in uygulanabilir. UK261 tazminat\u0131 rehberini okuyabilirsiniz.\"\r\n      }\r\n    },\r\n    {\r\n      \"@type\": \"Question\",\r\n      \"name\": \"T\u00fcrkiye u\u00e7u\u015f tazminat\u0131 kurallar\u0131 uygulan\u0131r m\u0131?\",\r\n      \"acceptedAnswer\": {\r\n        \"@type\": \"Answer\",\r\n        \"text\": \"T\u00fcrkiye ba\u011flant\u0131l\u0131 u\u00e7u\u015flarda T\u00fcrk yolcu haklar\u0131 kurallar\u0131 g\u00fcndeme gelebilir. Baz\u0131 rotalarda seyahate ba\u011fl\u0131 olarak AB veya Birle\u015fik Krall\u0131k kurallar\u0131 da uygulanabilir. Rota, havayolu ve aksakl\u0131k detaylar\u0131 \u00f6nemlidir. T\u00fcrkiye u\u00e7u\u015f tazminat\u0131 rehberini okuyabilirsiniz.\"\r\n      }\r\n    },\r\n    {\r\n      \"@type\": \"Question\",\r\n      \"name\": \"Ne kadar tazminat alabilirim?\",\r\n      \"acceptedAnswer\": {\r\n        \"@type\": \"Answer\",\r\n        \"text\": \"Olas\u0131 tazminat tutar\u0131; yolcu haklar\u0131 sistemine, mesafeye, rotaya, nihai var\u0131\u015f gecikmesine ve aksakl\u0131k t\u00fcr\u00fcne ba\u011fl\u0131 olabilir. Tutarlar her durumda ayn\u0131 de\u011fildir. U\u00e7u\u015f tazminat\u0131 tutarlar\u0131 rehberini inceleyebilirsiniz.\"\r\n      }\r\n    },\r\n    {\r\n      \"@type\": \"Question\",\r\n      \"name\": \"U\u00e7u\u015f tazminat\u0131 talebi i\u00e7in hangi belgelere ihtiyac\u0131m var?\",\r\n      \"acceptedAnswer\": {\r\n        \"@type\": \"Answer\",\r\n        \"text\": \"Faydal\u0131 belgeler aras\u0131nda rezervasyon onay\u0131, bilet, bini\u015f kart\u0131, u\u00e7u\u015f numaras\u0131, seyahat tarihi, havayolu mesajlar\u0131 ve aksakl\u0131kla ilgili yaz\u0131l\u0131 a\u00e7\u0131klamalar bulunabilir. U\u00e7u\u015f tazminat\u0131 talebi i\u00e7in gerekli belgeler rehberini okuyabilirsiniz.\"\r\n      }\r\n    },\r\n    {\r\n      \"@type\": \"Question\",\r\n      \"name\": \"Bini\u015f kart\u0131na ihtiyac\u0131m var m\u0131?\",\r\n      \"acceptedAnswer\": {\r\n        \"@type\": \"Answer\",\r\n        \"text\": \"Bini\u015f kart\u0131 yard\u0131mc\u0131 olabilir; ancak rezervasyon onay\u0131, bilet bilgileri, havayolu e-postalar\u0131 ve u\u00e7u\u015f bilgileri gibi ba\u015fka bilgilerle de ba\u015flayabilirsiniz. Daha fazla kan\u0131t gerekirse Airdelay bunu daha sonra isteyebilir. Belgeler rehberini inceleyebilirsiniz.\"\r\n      }\r\n    },\r\n    {\r\n      \"@type\": \"Question\",\r\n      \"name\": \"Airdelay neden kimlik belgesi isteyebilir?\",\r\n      \"acceptedAnswer\": {\r\n        \"@type\": \"Answer\",\r\n        \"text\": \"Baz\u0131 tazminat taleplerinin do\u011fru \u015fekilde y\u00fcr\u00fct\u00fclebilmesi i\u00e7in kimlik do\u011frulamas\u0131 veya yetkilendirme belgeleri gerekebilir. Hassas belgeler genel ileti\u015fim mesajlar\u0131yla de\u011fil, yaln\u0131zca g\u00fcvenli talep ak\u0131\u015f\u0131 \u00fczerinden g\u00f6nderilmelidir. Ki\u015fisel verilerin i\u015flenmesi hakk\u0131nda daha fazla bilgi i\u00e7in Gizlilik Politikas\u0131 sayfas\u0131n\u0131 okuyabilirsiniz.\"\r\n      }\r\n    },\r\n    {\r\n      \"@type\": \"Question\",\r\n      \"name\": \"\u201cEk bilgi gerekli\u201d ne anlama gelir?\",\r\n      \"acceptedAnswer\": {\r\n        \"@type\": \"Answer\",\r\n        \"text\": \"Bu, tazminat talebinin devam edebilmesi i\u00e7in Airdelay\u2019in ek belgeye, a\u00e7\u0131klamaya, d\u00fczeltmeye veya imzaya ihtiya\u00e7 duydu\u011fu anlam\u0131na gelir. Talep detaylar\u0131n\u0131zda g\u00f6sterilen g\u00fcvenli ba\u011flant\u0131y\u0131 veya i\u015flemi takip etmelisiniz. G\u00fcncellemeleri Tazminat Taleplerim sayfas\u0131ndan takip edebilir veya Tazminat Talebi Durumunu Kontrol Et arac\u0131n\u0131 kullanabilirsiniz.\"\r\n      }\r\n    },\r\n    {\r\n      \"@type\": \"Question\",\r\n      \"name\": \"Airdelay\u2019de kazanamazsak \u00fccret yok mu?\",\r\n      \"acceptedAnswer\": {\r\n        \"@type\": \"Answer\",\r\n        \"text\": \"Evet. Airdelay, kazanamazsak \u00fccret yok modeliyle \u00e7al\u0131\u015f\u0131r. Pe\u015fin hizmet \u00fccreti \u00f6demezsiniz. Ba\u015far\u0131 \u00fccreti yaln\u0131zca tazminat elde edilirse uygulan\u0131r. Neden Airdelay\u2019i Se\u00e7melisiniz sayfas\u0131n\u0131 veya Hizmet \u015eartlar\u0131 sayfas\u0131n\u0131 okuyabilirsiniz.\"\r\n      }\r\n    },\r\n    {\r\n      \"@type\": \"Question\",\r\n      \"name\": \"Airdelay\u2019in ba\u015far\u0131 \u00fccreti nedir?\",\r\n      \"acceptedAnswer\": {\r\n        \"@type\": \"Answer\",\r\n        \"text\": \"Tazminat elde edilirse Airdelay\u2019in ba\u015far\u0131 \u00fccreti %25\u2019tir. Hizmet \u015eartlar\u0131\u2019nda a\u00e7\u0131kland\u0131\u011f\u0131 \u015fekilde, uygulanabildi\u011fi durumlarda transferle ilgili masraflar da m\u00fc\u015fteriye ait paydan d\u00fc\u015f\u00fclebilir. Hizmet \u015eartlar\u0131 sayfas\u0131n\u0131 inceleyebilirsiniz.\"\r\n      }\r\n    },\r\n    {\r\n      \"@type\": \"Question\",\r\n      \"name\": \"Airdelay banka bilgilerini ne zaman ister?\",\r\n      \"acceptedAnswer\": {\r\n        \"@type\": \"Answer\",\r\n        \"text\": \"Airdelay banka veya \u00f6deme bilgilerini yaln\u0131zca talep \u00f6deme a\u015famas\u0131na ula\u015ft\u0131ktan sonra istemelidir. \u0130lk tazminat talebini g\u00f6nderirken banka bilgilerine ihtiya\u00e7 yoktur. G\u00fcvenli\u011finiz i\u00e7in, talep edildi\u011finde yaln\u0131zca g\u00fcvenli \u00f6deme bilgileri ak\u0131\u015f\u0131n\u0131 kullan\u0131n.\"\r\n      }\r\n    },\r\n    {\r\n      \"@type\": \"Question\",\r\n      \"name\": \"Havayolu \u00f6demeyi do\u011frudan bana yaparsa ne olur?\",\r\n      \"acceptedAnswer\": {\r\n        \"@type\": \"Answer\",\r\n        \"text\": \"Airdelay talep \u00fczerinde \u00e7al\u0131\u015ft\u0131ktan sonra havayolu \u00f6demeyi do\u011frudan size yaparsa, Hizmet \u015eartlar\u0131\u2019nda a\u00e7\u0131kland\u0131\u011f\u0131 \u015fekilde Airdelay\u2019in ba\u015far\u0131 \u00fccreti yine de uygulanabilir. Hizmet \u015eartlar\u0131 sayfas\u0131n\u0131 inceleyebilirsiniz.\"\r\n      }\r\n    },\r\n    {\r\n      \"@type\": \"Question\",\r\n      \"name\": \"Tazminat talebimi nas\u0131l takip edebilirim?\",\r\n      \"acceptedAnswer\": {\r\n        \"@type\": \"Answer\",\r\n        \"text\": \"Hesap olu\u015fturduysan\u0131z tazminat talebinizi hesap panelinizden takip edebilirsiniz. Gerekli talep bilgileriyle herkese a\u00e7\u0131k durum kontrol arac\u0131n\u0131 da kullanabilirsiniz. Tazminat Taleplerim sayfas\u0131n\u0131 a\u00e7\u0131n veya Tazminat Talebi Durumunu Kontrol Et arac\u0131n\u0131 kullan\u0131n.\"\r\n      }\r\n    },\r\n    {\r\n      \"@type\": \"Question\",\r\n      \"name\": \"\u201c\u0130nceleme alt\u0131nda\u201d ne anlama gelir?\",\r\n      \"acceptedAnswer\": {\r\n        \"@type\": \"Answer\",\r\n        \"text\": \"\u201c\u0130nceleme alt\u0131nda\u201d, talep detaylar\u0131n\u0131n kontrol edildi\u011fi anlam\u0131na gelir. Bu; rota, havayolu, aksakl\u0131k t\u00fcr\u00fc, belgeler, zamanlama ve olas\u0131 yolcu haklar\u0131 kurallar\u0131n\u0131n incelenmesini i\u00e7erebilir. Airdelay\u2019in nas\u0131l \u00e7al\u0131\u015ft\u0131\u011f\u0131n\u0131 okuyabilirsiniz.\"\r\n      }\r\n    },\r\n    {\r\n      \"@type\": \"Question\",\r\n      \"name\": \"\u201cHavayoluna g\u00f6nderildi\u201d ne anlama gelir?\",\r\n      \"acceptedAnswer\": {\r\n        \"@type\": \"Answer\",\r\n        \"text\": \"Bu, tazminat talebinin incelenmek \u00fczere havayoluna g\u00f6nderildi\u011fi anlam\u0131na gelir. Bu a\u015famadan sonra gereken s\u00fcre; havayolunun yan\u0131t\u0131na, belgelere, aksakl\u0131k nedenine ve ek bilgi istenip istenmedi\u011fine g\u00f6re de\u011fi\u015febilir. U\u00e7u\u015f tazminat\u0131 taleplerinin ne kadar s\u00fcrd\u00fc\u011f\u00fc rehberini inceleyebilirsiniz.\"\r\n      }\r\n    },\r\n    {\r\n      \"@type\": \"Question\",\r\n      \"name\": \"Hesab\u0131ma eri\u015femiyorsam ne yapmal\u0131y\u0131m?\",\r\n      \"acceptedAnswer\": {\r\n        \"@type\": \"Answer\",\r\n        \"text\": \"Hesap olu\u015fturduysan\u0131z giri\u015f sayfas\u0131ndaki \u015fifre s\u0131f\u0131rlama se\u00e7ene\u011fini kullan\u0131n. H\u00e2l\u00e2 yard\u0131ma ihtiyac\u0131n\u0131z varsa talep bilgilerinizle Airdelay ile ileti\u015fime ge\u00e7in; ancak hassas belgeleri genel ileti\u015fim mesajlar\u0131yla g\u00f6ndermeyin. Giri\u015f yap veya \u0130leti\u015fim sayfas\u0131na gidin.\"\r\n      }\r\n    },\r\n    {\r\n      \"@type\": \"Question\",\r\n      \"name\": \"Belirli bir havayolu i\u00e7in bilgi bulabilir miyim?\",\r\n      \"acceptedAnswer\": {\r\n        \"@type\": \"Answer\",\r\n        \"text\": \"Evet. Havayollar\u0131 sayfas\u0131nda Turkish Airlines , Pegasus , AJet , Ryanair , Wizz Air , Lufthansa , British Airways ve easyJet dahil olmak \u00fczere havayoluna \u00f6zel talep rehberlerine ba\u011flant\u0131lar bulunur.\"\r\n      }\r\n    },\r\n    {\r\n      \"@type\": \"Question\",\r\n      \"name\": \"Belirli bir havaliman\u0131 i\u00e7in bilgi bulabilir miyim?\",\r\n      \"acceptedAnswer\": {\r\n        \"@type\": \"Answer\",\r\n        \"text\": \"Evet. Havalimanlar\u0131 sayfas\u0131nda \u0130stanbul Havaliman\u0131 , Sabiha G\u00f6k\u00e7en , Heathrow , Frankfurt Havaliman\u0131 ve Amsterdam Schiphol dahil olmak \u00fczere havaliman\u0131na \u00f6zel talep rehberlerine ba\u011flant\u0131lar bulunur.\"\r\n      }\r\n    },\r\n    {\r\n      \"@type\": \"Question\",\r\n      \"name\": \"U\u00e7u\u015f tazminat\u0131n\u0131 havaliman\u0131 m\u0131 \u00f6der?\",\r\n      \"acceptedAnswer\": {\r\n        \"@type\": \"Answer\",\r\n        \"text\": \"Genellikle tazminat talepleri havaliman\u0131na kar\u015f\u0131 de\u011fil, u\u00e7u\u015fu ger\u00e7ekle\u015ftiren havayoluna kar\u015f\u0131 de\u011ferlendirilir. \u0130lgili havaliman\u0131 yine de rotay\u0131, aksakl\u0131k ba\u011flam\u0131n\u0131 ve uygulanabilecek yolcu haklar\u0131 kurallar\u0131n\u0131 belirlemeye yard\u0131mc\u0131 olabilir. Havaliman\u0131 tazminat talebi rehberlerine g\u00f6z atabilirsiniz.\"\r\n      }\r\n    },\r\n    {\r\n      \"@type\": \"Question\",\r\n      \"name\": \"Genel bir havayolu tazminat talebi rehberini nerede okuyabilirim?\",\r\n      \"acceptedAnswer\": {\r\n        \"@type\": \"Answer\",\r\n        \"text\": \"Havayolu talep kontrolleri, belgeler, aksakl\u0131k t\u00fcrleri ve uygunluk fakt\u00f6rleri hakk\u0131nda daha geni\u015f bir a\u00e7\u0131klama i\u00e7in Havayolu Tazminat Talebi rehberini okuyun.\"\r\n      }\r\n    }\r\n  ]\r\n}\r\n  <\/script>\r\n\r\n  <script>\r\n    (function () {\r\n      var page = document.querySelector('.airdelay-faq-page');\r\n      if (!page) return;\r\n\r\n      var searchInput = page.querySelector('.ad-faq-search');\r\n      var categoryButtons = Array.prototype.slice.call(page.querySelectorAll('.ad-faq-category'));\r\n      var sections = Array.prototype.slice.call(page.querySelectorAll('.ad-faq-section'));\r\n      var items = Array.prototype.slice.call(page.querySelectorAll('.ad-faq-item'));\r\n      var noResults = page.querySelector('.ad-faq-no-results');\r\n      var activeCategory = 'all';\r\n\r\n      function normalize(value) {\r\n        return String(value || '')\r\n          .toLowerCase()\r\n          .normalize('NFD')\r\n          .replace(\/[\\u0300-\\u036f]\/g, '')\r\n          .trim();\r\n      }\r\n\r\n      function itemText(item) {\r\n        return normalize(item.textContent + ' ' + (item.getAttribute('data-search') || ''));\r\n      }\r\n\r\n      function filterFaq() {\r\n        var query = normalize(searchInput ? searchInput.value : '');\r\n        var visibleItemsCount = 0;\r\n\r\n        sections.forEach(function (section) {\r\n          var sectionCategory = section.getAttribute('data-category');\r\n          var sectionItems = Array.prototype.slice.call(section.querySelectorAll('.ad-faq-item'));\r\n          var sectionVisibleCount = 0;\r\n          var categoryMatch = activeCategory === 'all' || activeCategory === sectionCategory;\r\n\r\n          sectionItems.forEach(function (item) {\r\n            var textMatch = !query || itemText(item).indexOf(query) !== -1;\r\n            var visible = categoryMatch && textMatch;\r\n\r\n            item.classList.toggle('is-hidden', !visible);\r\n\r\n            if (!visible) {\r\n              item.removeAttribute('open');\r\n            } else {\r\n              sectionVisibleCount += 1;\r\n              visibleItemsCount += 1;\r\n            }\r\n          });\r\n\r\n          section.classList.toggle('is-hidden', sectionVisibleCount === 0);\r\n        });\r\n\r\n        if (noResults) {\r\n          noResults.classList.toggle('is-visible', visibleItemsCount === 0);\r\n        }\r\n      }\r\n\r\n      categoryButtons.forEach(function (button) {\r\n        button.addEventListener('click', function () {\r\n          activeCategory = button.getAttribute('data-category') || 'all';\r\n\r\n          categoryButtons.forEach(function (btn) {\r\n            btn.classList.remove('is-active');\r\n          });\r\n\r\n          button.classList.add('is-active');\r\n          filterFaq();\r\n        });\r\n      });\r\n\r\n      if (searchInput) {\r\n        searchInput.addEventListener('input', filterFaq);\r\n      }\r\n    })();\r\n  <\/script>\r\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1482","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/airdelay.net\/tr\/wp-json\/wp\/v2\/pages\/1482","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/airdelay.net\/tr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/airdelay.net\/tr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/airdelay.net\/tr\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/airdelay.net\/tr\/wp-json\/wp\/v2\/comments?post=1482"}],"version-history":[{"count":2,"href":"https:\/\/airdelay.net\/tr\/wp-json\/wp\/v2\/pages\/1482\/revisions"}],"predecessor-version":[{"id":2096,"href":"https:\/\/airdelay.net\/tr\/wp-json\/wp\/v2\/pages\/1482\/revisions\/2096"}],"wp:attachment":[{"href":"https:\/\/airdelay.net\/tr\/wp-json\/wp\/v2\/media?parent=1482"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}