{"id":1493,"date":"2026-06-12T16:37:10","date_gmt":"2026-06-12T16:37:10","guid":{"rendered":"https:\/\/airdelay.net\/yardim-merkezi\/olaganustu-haller\/"},"modified":"2026-06-22T20:14:06","modified_gmt":"2026-06-22T20:14:06","slug":"olaganustu-haller","status":"publish","type":"page","link":"https:\/\/airdelay.net\/tr\/yardim-merkezi\/olaganustu-haller\/","title":{"rendered":"Ola\u011fan\u00fcst\u00fc Haller"},"content":{"rendered":"<div id=\"tdi_1\" class=\"tdc-zone\"><div class=\"tdc_zone tdi_2  wpb_row td-pb-row\"  >\n<style scoped>\n\/* custom css - generated by TagDiv Composer *\/\n\n\/* custom css - generated by TagDiv Composer *\/\n.tdi_2{\r\n                    min-height: 0;\r\n                }\n<\/style><div id=\"tdi_3\" class=\"tdc-row\"><div class=\"vc_row tdi_4  wpb_row td-pb-row\" >\n<style scoped>\n\/* custom css - generated by TagDiv Composer *\/\n\n\/* custom css - generated by TagDiv Composer *\/\n.tdi_4,\r\n                .tdi_4 .tdc-columns{\r\n                    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}\n\n      .airdelay-extraordinary-page .airdelay-link-separator {\n        display: none;\n      }\n\n      .airdelay-extraordinary-page .airdelay-help-card {\n        padding: 18px;\n      }\n\n      .airdelay-extraordinary-page .ad-card-head {\n        grid-template-columns: 48px minmax(0, 1fr);\n      }\n\n      .airdelay-extraordinary-page .ad-card-icon {\n        width: 48px;\n        height: 48px;\n        flex-basis: 48px;\n      }\n\n      .airdelay-extraordinary-page .ad-card-icon svg {\n        width: 27px;\n        height: 27px;\n      }\n    }\n  <\/style>\n\n  <section class=\"ad-hero\">\n    <div class=\"ad-hero-grid\">\n      <div class=\"ad-hero-copy\">\n        <p class=\"ad-pill\">Airdelay Yard\u0131m Rehberi<\/p>\n        <h1>Ola\u011fan\u00fcst\u00fc Haller<\/h1>\n        <p class=\"airdelay-lead\">Ola\u011fan\u00fcst\u00fc haller, r\u00f6tarl\u0131, iptal edilen veya ba\u015fka \u015fekilde aksayan bir u\u00e7u\u015fun tazminata uygun olup olmad\u0131\u011f\u0131n\u0131 etkileyebilir. Bunlar genellikle havayolunun kontrol\u00fc d\u0131\u015f\u0131ndaki olaylard\u0131r, ancak olay\u0131n tam ayr\u0131nt\u0131lar\u0131 yine de \u00f6nemlidir.<\/p>\n        <p class=\"ad-hero-note\">Bu rehber, ola\u011fan\u00fcst\u00fc hallerin ne anlama gelebilece\u011fini, havayollar\u0131n\u0131n hangi durumlara dayanabilece\u011fini ve bir ret cevab\u0131n\u0131 kabul etmeden \u00f6nce baz\u0131 aksakl\u0131k nedenlerinin neden dikkatle incelenmesi gerekti\u011fini a\u00e7\u0131klar.<\/p>\n        <div class=\"airdelay-cta-links\">\n          <a class=\"airdelay-primary-link\" href=\"\/tr\/tazminat-talebi-baslat\/\">U\u00e7u\u015f tazminat\u0131 talebinizi kontrol edin<\/a>\n          <span class=\"airdelay-link-separator\">veya<\/span>\n          <a class=\"airdelay-secondary-link\" href=\"\/tr\/yardim-merkezi\/\">Yard\u0131m Merkezi\u2019ne d\u00f6n<\/a>\n        <\/div>\n      <\/div>\n      <figure class=\"ad-hero-image\">\n        <img decoding=\"async\" src=\"https:\/\/airdelay.net\/wp-content\/uploads\/2026\/06\/extraordinary-circumstances-airdelay.webp\" alt=\"Airdelay taraf\u0131ndan a\u00e7\u0131klanan ola\u011fan\u00fcst\u00fc haller\" title=\"Ola\u011fan\u00fcst\u00fc Haller\" loading=\"eager\">\n      <\/figure>\n    <\/div>\n  <\/section>\n\n  <nav class=\"airdelay-toc\" aria-label=\"Bu sayfada\">\n    <strong>Bu sayfada<\/strong>\n    <ul>\n      <li><a href=\"#quick-answer\">K\u0131sa cevap<\/a><\/li>\n      <li><a href=\"#what-are-extraordinary-circumstances\">Ola\u011fan\u00fcst\u00fc Haller Nedir?<\/a><\/li>\n      <li><a href=\"#common-examples\">Yayg\u0131n \u00f6rnekler<\/a><\/li>\n      <li><a href=\"#not-always-extraordinary\">Her zaman ola\u011fan\u00fcst\u00fc hal say\u0131lmaz<\/a><\/li>\n      <li><a href=\"#why-airline-reason-matters\">Havayolunun belirtti\u011fi neden neden \u00f6nemlidir?<\/a><\/li>\n      <li><a href=\"#rights-even-with-extraordinary-circumstances\">Tazminat ge\u00e7erli olmasa bile haklar\u0131n\u0131z<\/a><\/li>\n      <li><a href=\"#what-evidence-can-help\">Hangi kan\u0131tlar yard\u0131mc\u0131 olabilir?<\/a><\/li>\n      <li><a href=\"#related-help-guides\">\u0130lgili yard\u0131m rehberleri<\/a><\/li>\n      <li><a href=\"#official-resources\">Resm\u00ee kaynaklar<\/a><\/li>\n      <li><a href=\"#extraordinary-circumstances-faq\">SSS<\/a><\/li>\n    <\/ul>\n  <\/nav>\n\n  <h2 id=\"quick-answer\">Ola\u011fan\u00fcst\u00fc Haller: K\u0131sa cevap<\/h2>\n\n  <div class=\"airdelay-simple-box ad-alert-box\">\n    <p><strong>Ola\u011fan\u00fcst\u00fc haller<\/strong> genellikle r\u00f6tara veya iptale neden olan ve havayolunun kontrol\u00fc d\u0131\u015f\u0131nda geli\u015fen olaylar anlam\u0131na gelir. Bu durum ge\u00e7erliyse, sabit u\u00e7u\u015f tazminat\u0131 al\u0131namayabilir.<\/p>\n    <p>Ancak her aksakl\u0131k nedeni otomatik olarak ola\u011fan\u00fcst\u00fc hal say\u0131lmaz. Havayolunun a\u00e7\u0131klamas\u0131, olay\u0131n ger\u00e7ek nedeni, g\u00fczerg\u00e2h, zamanlama ve havayolunun att\u0131\u011f\u0131 ad\u0131mlar\u0131n tamam\u0131 \u00f6nemli olabilir.<\/p>\n  <\/div>\n\n  <h2 id=\"what-are-extraordinary-circumstances\">Ola\u011fan\u00fcst\u00fc Haller Nedir?<\/h2>\n\n  <p>U\u00e7u\u015f tazminat\u0131 taleplerinde ola\u011fan\u00fcst\u00fc haller, havayolunun kendi sorumlulu\u011fu d\u0131\u015f\u0131nda oldu\u011funu ileri s\u00fcrebilece\u011fi durumlard\u0131r. Bu durumlar, u\u00e7u\u015fun planland\u0131\u011f\u0131 gibi yap\u0131lmas\u0131n\u0131 g\u00fcvensiz, imk\u00e2ns\u0131z veya makul olmayan h\u00e2le getiren olaylar\u0131 i\u00e7erebilir.<\/p>\n\n  <p>EU261 ve UK261 benzeri kurallar kapsam\u0131nda havayolunun, aksakl\u0131\u011f\u0131n ola\u011fan\u00fcst\u00fc hallerden kaynakland\u0131\u011f\u0131n\u0131 ve makul \u00f6nlemler al\u0131nsa bile r\u00f6tar veya iptalin \u00f6nlenemeyece\u011fini g\u00f6stermesi gerekebilir.<\/p>\n\n  <div class=\"airdelay-help-grid\">\n    <div class=\"airdelay-help-card\">\n      <div class=\"ad-card-head\">\n        <span class=\"ad-card-icon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\"><path d=\"M12 3l7 4v5c0 4.5-2.9 7.6-7 9-4.1-1.4-7-4.5-7-9V7l7-4z\"><\/path><path d=\"M9 12l2 2 4-4\"><\/path><\/svg><\/span>\n        <h3>Havayolunun kontrol\u00fc d\u0131\u015f\u0131nda<\/h3>\n      <\/div>\n      <p>Olay genellikle \u015fiddetli hava ko\u015fullar\u0131, havaliman\u0131 kapanmas\u0131 veya hava trafik k\u0131s\u0131tlamalar\u0131 gibi havayolunun makul \u015fekilde kontrol edemeyece\u011fi bir durumdur.<\/p>\n      <span>Kontrol \u00f6nemli<\/span>\n    <\/div>\n\n    <div class=\"airdelay-help-card\">\n      <div class=\"ad-card-head\">\n        <span class=\"ad-card-icon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\"><path d=\"M4 12h5\"><\/path><path d=\"M15 12h5\"><\/path><path d=\"M12 4v5\"><\/path><path d=\"M12 15v5\"><\/path><circle cx=\"12\" cy=\"12\" r=\"3\"><\/circle><\/svg><\/span>\n        <h3>Aksakl\u0131kla ba\u011flant\u0131l\u0131<\/h3>\n      <\/div>\n      <p>Olay\u0131n sizin ya\u015fad\u0131\u011f\u0131n\u0131z r\u00f6tar, iptal, u\u00e7a\u011fa kabul edilmeme veya ba\u011flant\u0131l\u0131 u\u00e7u\u015fu ka\u00e7\u0131rma durumuyla ba\u011flant\u0131l\u0131 olmas\u0131 gerekir.<\/p>\n      <span>Neden \u00f6nemli<\/span>\n    <\/div>\n\n    <div class=\"airdelay-help-card\">\n      <div class=\"ad-card-head\">\n        <span class=\"ad-card-icon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\"><path d=\"M12 2a10 10 0 1 0 10 10\"><\/path><path d=\"M22 4v6h-6\"><\/path><path d=\"M22 10A10 10 0 0 0 12 2\"><\/path><\/svg><\/span>\n        <h3>Makul \u00f6nlemler<\/h3>\n      <\/div>\n      <p>Havayolunun, m\u00fcmk\u00fcn oldu\u011fu \u00f6l\u00e7\u00fcde aksakl\u0131\u011f\u0131 azaltmak veya \u00f6nlemek i\u00e7in makul ad\u0131mlar att\u0131\u011f\u0131n\u0131 yine de g\u00f6stermesi gerekebilir.<\/p>\n      <span>Havayolunun ad\u0131mlar\u0131 \u00f6nemli<\/span>\n    <\/div>\n  <\/div>\n\n  <h2 id=\"common-examples\">Ola\u011fan\u00fcst\u00fc Hallere Yayg\u0131n \u00d6rnekler<\/h2>\n\n  <p>Bu durumlar, olay\u0131n tam ayr\u0131nt\u0131lar\u0131na ba\u011fl\u0131 olarak tazminat uygunlu\u011funu etkileyebilir.<\/p>\n\n  <div class=\"airdelay-help-grid\">\n    <div class=\"airdelay-help-card\">\n      <div class=\"ad-card-head\">\n        <span class=\"ad-card-icon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\"><path d=\"M7 16a4 4 0 0 1 1-7.9 5 5 0 0 1 9.7 1.6A3.5 3.5 0 0 1 17 16H7z\"><\/path><path d=\"M8 19h.01\"><\/path><path d=\"M12 19h.01\"><\/path><path d=\"M16 19h.01\"><\/path><\/svg><\/span>\n        <h3>\u015eiddetli hava ko\u015fullar\u0131<\/h3>\n      <\/div>\n      <p>A\u015f\u0131r\u0131 hava ko\u015fullar\u0131, f\u0131rt\u0131na, yo\u011fun kar, kuvvetli r\u00fczg\u00e2r veya g\u00fcvenli olmayan g\u00f6r\u00fc\u015f \u015fartlar\u0131 havayolunun kontrol\u00fc d\u0131\u015f\u0131nda de\u011ferlendirilebilir.<\/p>\n      <span>Hava ko\u015fullar\u0131 g\u00fcvenli\u011fi etkilemeli<\/span>\n    <\/div>\n\n    <div class=\"airdelay-help-card\">\n      <div class=\"ad-card-head\">\n        <span class=\"ad-card-icon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\"><path d=\"M12 20V10\"><\/path><path d=\"M8 20h8\"><\/path><path d=\"M6 10h12\"><\/path><path d=\"M8 10l4-6 4 6\"><\/path><path d=\"M9 14h6\"><\/path><\/svg><\/span>\n        <h3>Hava trafik kontrol\u00fc<\/h3>\n      <\/div>\n      <p>Hava trafik kontrol k\u0131s\u0131tlamalar\u0131, havaliman\u0131 trafik ak\u0131\u015f\u0131 s\u0131n\u0131rlamalar\u0131 veya hava sahas\u0131 k\u0131s\u0131tlamalar\u0131 tazminat\u0131n ge\u00e7erli olup olmad\u0131\u011f\u0131n\u0131 etkileyebilir.<\/p>\n      <span>ATC k\u0131s\u0131tlamalar\u0131 \u00f6nemli olabilir<\/span>\n    <\/div>\n\n    <div class=\"airdelay-help-card\">\n      <div class=\"ad-card-head\">\n        <span class=\"ad-card-icon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\"><path d=\"M3 21h18\"><\/path><path d=\"M6 21V9l6-4 6 4v12\"><\/path><path d=\"M9 21v-6h6v6\"><\/path><path d=\"M9 11h.01\"><\/path><path d=\"M15 11h.01\"><\/path><\/svg><\/span>\n        <h3>Havaliman\u0131 kaynakl\u0131 aksakl\u0131k<\/h3>\n      <\/div>\n      <p>Havaliman\u0131 kapanmalar\u0131, pist kapanmalar\u0131, g\u00fcvenlik alarmlar\u0131 veya b\u00fcy\u00fck havaliman\u0131 altyap\u0131 sorunlar\u0131 uygunlu\u011fu etkileyebilir.<\/p>\n      <span>Havaliman\u0131 sorunlar\u0131 \u00f6nemli olabilir<\/span>\n    <\/div>\n\n    <div class=\"airdelay-help-card\">\n      <div class=\"ad-card-head\">\n        <span class=\"ad-card-icon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\"><path d=\"M12 3l7 4v5c0 4.5-2.9 7.6-7 9-4.1-1.4-7-4.5-7-9V7l7-4z\"><\/path><path d=\"M12 8v4\"><\/path><path d=\"M12 16h.01\"><\/path><\/svg><\/span>\n        <h3>G\u00fcvenlik riskleri<\/h3>\n      <\/div>\n      <p>G\u00fcvenlik tehditleri, ter\u00f6r, sabotaj, siyasi huzursuzluk veya devlet k\u0131s\u0131tlamalar\u0131 baz\u0131 durumlarda ola\u011fan\u00fcst\u00fc hal olarak de\u011ferlendirilebilir.<\/p>\n      <span>G\u00fcvenlikle ilgili olaylar<\/span>\n    <\/div>\n\n    <div class=\"airdelay-help-card\">\n      <div class=\"ad-card-head\">\n        <span class=\"ad-card-icon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\"><path d=\"M16 11c1.7 0 3-1.3 3-3s-1.3-3-3-3-3 1.3-3 3 1.3 3 3 3z\"><\/path><path d=\"M8 11c1.7 0 3-1.3 3-3S9.7 5 8 5 5 6.3 5 8s1.3 3 3 3z\"><\/path><path d=\"M2 20c.7-3.3 3-5 6-5\"><\/path><path d=\"M22 20c-.7-3.3-3-5-6-5\"><\/path><path d=\"M10 20c.4-2 1.5-3 2-3s1.6 1 2 3\"><\/path><\/svg><\/span>\n        <h3>\u00dc\u00e7\u00fcnc\u00fc taraf grevleri<\/h3>\n      <\/div>\n      <p>Havaliman\u0131 personeli, hava trafik kontrol\u00fc, s\u0131n\u0131r g\u00f6revlileri veya yer hizmetleri \u00e7al\u0131\u015fanlar\u0131n\u0131n grevleri, havayolunun kontrol\u00fcndeki sorunlardan farkl\u0131 de\u011ferlendirilebilir.<\/p>\n      <span>Grev t\u00fcr\u00fc \u00f6nemli<\/span>\n    <\/div>\n\n    <div class=\"airdelay-help-card\">\n      <div class=\"ad-card-head\">\n        <span class=\"ad-card-icon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\"><path d=\"M14.7 6.3a4 4 0 0 0-5.5 5.5L4 17v3h3l5.2-5.2a4 4 0 0 0 5.5-5.5l-3 3-3-3 3-3z\"><\/path><\/svg><\/span>\n        <h3>Gizli \u00fcretim kusurlar\u0131<\/h3>\n      <\/div>\n      <p>Nadir g\u00f6r\u00fclen gizli bir \u00fcretim kusuru veya \u00fcreticinin u\u00e7aklar\u0131 yere indiren geri \u00e7a\u011f\u0131rmas\u0131, normal teknik sorunlardan farkl\u0131 de\u011ferlendirilebilir.<\/p>\n      <span>S\u0131radan bak\u0131m sorunu de\u011fildir<\/span>\n    <\/div>\n  <\/div>\n\n  <h2 id=\"not-always-extraordinary\">Her Zaman Ola\u011fan\u00fcst\u00fc Hal Say\u0131lmayan Durumlar<\/h2>\n\n  <p>Baz\u0131 havayolu a\u00e7\u0131klamalar\u0131 ciddi g\u00f6r\u00fcnebilir, ancak yine de daha yak\u0131ndan incelenmeleri gerekebilir. \u201cTeknik sorun\u201d veya \u201coperasyonel nedenler\u201d gibi k\u0131sa bir a\u00e7\u0131klama, ola\u011fan\u00fcst\u00fc hal oldu\u011funu g\u00f6stermek i\u00e7in her zaman yeterli de\u011fildir.<\/p>\n\n  <div class=\"airdelay-simple-box\">\n    <ul class=\"airdelay-check-list\">\n      <li><span><strong>S\u0131radan teknik ar\u0131zalar<\/strong>, normal havayolu operasyonlar\u0131n\u0131n bir par\u00e7as\u0131ysa ola\u011fan\u00fcst\u00fc hal say\u0131lmayabilir.<\/span><\/li>\n      <li><span><strong>Genel operasyonel sorunlar<\/strong>, havayolu kesin nedeni a\u00e7\u0131klamad\u0131k\u00e7a fazla belirsiz kalabilir.<\/span><\/li>\n      <li><span><strong>Ekip veya planlama sorunlar\u0131<\/strong> dikkatle incelenmelidir; \u00e7\u00fcnk\u00fc sorumluluk sorunun nedenine ba\u011fl\u0131 olabilir.<\/span><\/li>\n      <li><span><strong>Ba\u015fka bir havaliman\u0131ndaki k\u00f6t\u00fc hava ko\u015fullar\u0131<\/strong>, u\u00e7u\u015funuzu do\u011frudan etkilemediyse ayr\u0131ca kontrol edilmelidir.<\/span><\/li>\n      <li><span><strong>\u00d6nceki u\u00e7u\u015flardan kaynaklanan zincirleme r\u00f6tarlar<\/strong>, ger\u00e7ekten ka\u00e7\u0131n\u0131lmaz olup olmad\u0131\u011f\u0131n\u0131n anla\u015f\u0131lmas\u0131 i\u00e7in kontrol edilmelidir.<\/span><\/li>\n    <\/ul>\n  <\/div>\n\n  <h2 id=\"why-airline-reason-matters\">Havayolunun belirtti\u011fi neden neden \u00f6nemlidir?<\/h2>\n\n  <p>Havayolunun belirtti\u011fi neden, u\u00e7u\u015f tazminat\u0131 talebindeki en \u00f6nemli ayr\u0131nt\u0131lardan biridir. Var\u0131\u015fta 3 saatten fazla r\u00f6tar yapan bir u\u00e7u\u015f bile, havayolu ola\u011fan\u00fcst\u00fc hal oldu\u011funu kan\u0131tlarsa reddedilebilir. Ancak aksakl\u0131k havayolunun sorumlulu\u011fu i\u00e7indeyse tazminat h\u00e2l\u00e2 m\u00fcmk\u00fcn olabilir.<\/p>\n\n  <div class=\"airdelay-help-grid\">\n    <div class=\"airdelay-help-card\">\n      <div class=\"ad-card-head\">\n        <span class=\"ad-card-icon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\"><path d=\"M4 5h16\"><\/path><path d=\"M4 12h10\"><\/path><path d=\"M4 19h16\"><\/path><\/svg><\/span>\n        <h3>A\u00e7\u0131k neden<\/h3>\n      <\/div>\n      <p>Ayr\u0131nt\u0131l\u0131 bir a\u00e7\u0131klama, \u201coperasyonel aksakl\u0131k\u201d veya \u201ckontrol\u00fcm\u00fcz d\u0131\u015f\u0131ndaki ko\u015fullar\u201d gibi belirsiz ifadelerden daha faydal\u0131d\u0131r.<\/p>\n      <span>Ayr\u0131nt\u0131lar yard\u0131mc\u0131 olur<\/span>\n    <\/div>\n\n    <div class=\"airdelay-help-card\">\n      <div class=\"ad-card-head\">\n        <span class=\"ad-card-icon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\"><circle cx=\"12\" cy=\"12\" r=\"8\"><\/circle><path d=\"M12 8v4l3 2\"><\/path><\/svg><\/span>\n        <h3>Zamanlama<\/h3>\n      <\/div>\n      <p>Olay\u0131n zamanlamas\u0131 \u00f6nemlidir. Aksakl\u0131\u011f\u0131n sizin ger\u00e7ek u\u00e7u\u015funuz ve r\u00f6tar\u0131n\u0131zla ba\u011flant\u0131l\u0131 olmas\u0131 gerekir.<\/p>\n      <span>Ba\u011flant\u0131 \u00f6nemli<\/span>\n    <\/div>\n\n    <div class=\"airdelay-help-card\">\n      <div class=\"ad-card-head\">\n        <span class=\"ad-card-icon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\"><path d=\"M14 2H6a2 2 0 0 0-2 2v16a2 2 0 0 0 2 2h12a2 2 0 0 0 2-2V8z\"><\/path><path d=\"M14 2v6h6\"><\/path><path d=\"M8 13h8\"><\/path><path d=\"M8 17h5\"><\/path><\/svg><\/span>\n        <h3>Kan\u0131t<\/h3>\n      <\/div>\n      <p>Havayolu mesajlar\u0131, havaliman\u0131 duyurular\u0131, u\u00e7u\u015f durumu ekran g\u00f6r\u00fcnt\u00fcleri ve yaz\u0131l\u0131 a\u00e7\u0131klamalar ne oldu\u011funu g\u00f6stermeye yard\u0131mc\u0131 olabilir.<\/p>\n      <span>Kan\u0131tlar\u0131 saklay\u0131n<\/span>\n    <\/div>\n  <\/div>\n\n  <h2 id=\"rights-even-with-extraordinary-circumstances\">Your Tazminat ge\u00e7erli olmasa bile haklar\u0131n\u0131z<\/h2>\n\n  <p>Ola\u011fan\u00fcst\u00fc haller nedeniyle sabit tazminat m\u00fcmk\u00fcn olmasa bile, duruma ba\u011fl\u0131 olarak ba\u015fka yolcu haklar\u0131n\u0131z olabilir.<\/p>\n\n  <div class=\"airdelay-simple-box\">\n    <ul class=\"airdelay-check-list\">\n      <li><span>Havayolundan bilgi alma hakk\u0131<\/span><\/li>\n      <li><span>Uzun r\u00f6tarlarda gerekli oldu\u011funda yemek veya i\u00e7ecek gibi bak\u0131m hakk\u0131<\/span><\/li>\n      <li><span>Geceleme gerekiyorsa otel konaklamas\u0131 imk\u00e2n\u0131<\/span><\/li>\n      <li><span>Gerekti\u011finde havaliman\u0131 ile otel aras\u0131nda ula\u015f\u0131m imk\u00e2n\u0131<\/span><\/li>\n      <li><span>Baz\u0131 iptal durumlar\u0131nda bilet iadesi veya alternatif seyahat se\u00e7enekleri<\/span><\/li>\n      <li><span>Havayolu bak\u0131m hizmeti sa\u011flamad\u0131ysa baz\u0131 durumlarda makul masraflar\u0131n geri \u00f6denmesi<\/span><\/li>\n    <\/ul>\n  <\/div>\n\n  <p>Aksakl\u0131k nedeniyle yemek, otel, ula\u015f\u0131m veya di\u011fer zorunlu masraflar i\u00e7in \u00f6deme yapt\u0131ysan\u0131z fi\u015f ve makbuzlar\u0131 saklay\u0131n.<\/p>\n\n  <h2 id=\"what-evidence-can-help\">Hangi kan\u0131tlar yard\u0131mc\u0131 olabilir?<\/h2>\n\n  <p>Havayolu aksakl\u0131\u011f\u0131n\u0131za ola\u011fan\u00fcst\u00fc hallerin neden oldu\u011funu s\u00f6yl\u00fcyorsa, a\u015fa\u011f\u0131daki bilgiler incelemede yard\u0131mc\u0131 olabilir.<\/p>\n\n  <div class=\"airdelay-help-grid\">\n    <div class=\"airdelay-help-card\">\n      <div class=\"ad-card-head\">\n        <span class=\"ad-card-icon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\"><path d=\"M4 4h16v12H5.5L4 18V4z\"><\/path><path d=\"M8 9h8\"><\/path><path d=\"M8 13h5\"><\/path><\/svg><\/span>\n        <h3>Havayolu mesajlar\u0131<\/h3>\n      <\/div>\n      <p>E-postalar\u0131, SMS mesajlar\u0131n\u0131, uygulama bildirimlerini, havaliman\u0131 duyurular\u0131n\u0131 ve havayolundan gelen t\u00fcm yaz\u0131l\u0131 a\u00e7\u0131klamalar\u0131 saklay\u0131n.<\/p>\n      <span>En iyi ba\u015flang\u0131\u00e7 noktas\u0131<\/span>\n    <\/div>\n\n    <div class=\"airdelay-help-card\">\n      <div class=\"ad-card-head\">\n        <span class=\"ad-card-icon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\"><rect x=\"3\" y=\"4\" width=\"18\" height=\"14\" rx=\"2\"><\/rect><path d=\"M8 21h8\"><\/path><path d=\"M12 18v3\"><\/path><path d=\"M7 9h10\"><\/path><path d=\"M7 13h6\"><\/path><\/svg><\/span>\n        <h3>U\u00e7u\u015f durumu ekran g\u00f6r\u00fcnt\u00fcleri<\/h3>\n      <\/div>\n      <p>Havayolu uygulamas\u0131, havaliman\u0131 web sitesi veya u\u00e7u\u015f takip sayfas\u0131ndan al\u0131nan ekran g\u00f6r\u00fcnt\u00fcleri r\u00f6tar zamanlamas\u0131n\u0131 ve aksakl\u0131k g\u00fcncellemelerini g\u00f6stermeye yard\u0131mc\u0131 olabilir.<\/p>\n      <span>Faydal\u0131 kan\u0131t<\/span>\n    <\/div>\n\n    <div class=\"airdelay-help-card\">\n      <div class=\"ad-card-head\">\n        <span class=\"ad-card-icon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\"><path d=\"M3 17l18-10-5 14-4-6-6-1z\"><\/path><path d=\"M12 15l4-8\"><\/path><\/svg><\/span>\n        <h3>Alternatif u\u00e7u\u015f bilgileri<\/h3>\n      <\/div>\n      <p>\u0130ptaller veya ba\u011flant\u0131l\u0131 u\u00e7u\u015fu ka\u00e7\u0131rma durumlar\u0131nda g\u00fczerg\u00e2h de\u011fi\u015fikli\u011fi, yeni u\u00e7u\u015f, iade teklifi veya alternatif ula\u015f\u0131m bilgilerini saklay\u0131n.<\/p>\n      <span>Zamanlama i\u00e7in \u00f6nemli<\/span>\n    <\/div>\n\n    <div class=\"airdelay-help-card\">\n      <div class=\"ad-card-head\">\n        <span class=\"ad-card-icon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\"><path d=\"M6 2h12v20l-3-2-3 2-3-2-3 2V2z\"><\/path><path d=\"M9 7h6\"><\/path><path d=\"M9 11h6\"><\/path><path d=\"M9 15h4\"><\/path><\/svg><\/span>\n        <h3>Masraf makbuzlar\u0131<\/h3>\n      <\/div>\n      <p>Aksakl\u0131k nedeniyle yemek, otel, taksi, tren veya ula\u015f\u0131m masraflar\u0131 \u00f6dediyseniz makbuzlar\u0131 saklay\u0131n.<\/p>\n      <span>Geri \u00f6deme talebini destekleyebilir<\/span>\n    <\/div>\n  <\/div>\n\n  <h2 id=\"related-help-guides\">\u0130lgili yard\u0131m rehberleri<\/h2>\n\n  <div class=\"airdelay-help-grid\">\n    <a class=\"airdelay-help-card\" href=\"\/tr\/yardim-merkezi\/varis-gecikmesi-ve-kalkis-gecikmesi\/\">\n      <div class=\"ad-card-head\">\n        <span class=\"ad-card-icon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\"><circle cx=\"12\" cy=\"12\" r=\"8\"><\/circle><path d=\"M12 8v4l3 2\"><\/path><\/svg><\/span>\n        <h3>Var\u0131\u015f Gecikmesi ve Kalk\u0131\u015f Gecikmesi<\/h3>\n      <\/div>\n      <p>Nihai var\u0131\u015f noktas\u0131na var\u0131\u015f saatinin neden kalk\u0131\u015f r\u00f6tar\u0131ndan daha \u00f6nemli olabilece\u011fini \u00f6\u011frenin.<\/p>\n      <span class=\"ad-card-link\">Rehberi oku \u2192<\/span>\n    <\/a>\n\n    <a class=\"airdelay-help-card\" href=\"\/tr\/yardim-merkezi\/ucus-tazminati-tutarlari\/\">\n      <div class=\"ad-card-head\">\n        <span class=\"ad-card-icon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\"><path d=\"M12 3v18\"><\/path><path d=\"M17 7H9.5a3 3 0 0 0 0 6H14a3 3 0 0 1 0 6H6\"><\/path><\/svg><\/span>\n        <h3>U\u00e7u\u015f Tazminat\u0131 Tutarlar\u0131<\/h3>\n      <\/div>\n      <p>Olas\u0131 tazminat tutarlar\u0131n\u0131n mesafe, g\u00fczerg\u00e2h ve kurallara g\u00f6re nas\u0131l de\u011fi\u015febilece\u011fini \u00f6\u011frenin.<\/p>\n      <span class=\"ad-card-link\">Rehberi oku \u2192<\/span>\n    <\/a>\n\n    <a class=\"airdelay-help-card\" href=\"\/tr\/yardim-merkezi\/ucus-tazminati-talebi-icin-gerekli-belgeler\/\">\n      <div class=\"ad-card-head\">\n        <span class=\"ad-card-icon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\"><path d=\"M14 2H6a2 2 0 0 0-2 2v16a2 2 0 0 0 2 2h12a2 2 0 0 0 2-2V8z\"><\/path><path d=\"M14 2v6h6\"><\/path><path d=\"M8 13h8\"><\/path><path d=\"M8 17h5\"><\/path><\/svg><\/span>\n        <h3>Gerekli Belgeler<\/h3>\n      <\/div>\n      <p>Tazminat talebinizin incelenmesine hangi belge ve bilgilerin yard\u0131mc\u0131 olabilece\u011fini g\u00f6r\u00fcn.<\/p>\n      <span class=\"ad-card-link\">Rehberi oku \u2192<\/span>\n    <\/a>\n\n    <a class=\"airdelay-help-card\" href=\"\/tr\/rotarli-ucus-tazminati\/\">\n      <div class=\"ad-card-head\">\n        <span class=\"ad-card-icon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\"><path d=\"M3 17l18-10-5 14-4-6-6-1z\"><\/path><\/svg><\/span>\n        <h3>R\u00f6tarl\u0131 U\u00e7u\u015f Tazminat\u0131<\/h3>\n      <\/div>\n      <p>R\u00f6tarl\u0131 bir u\u00e7u\u015fun ne zaman uygun olabilece\u011fini ve hangi r\u00f6tar ayr\u0131nt\u0131lar\u0131n\u0131n \u00f6nemli oldu\u011funu \u00f6\u011frenin.<\/p>\n      <span class=\"ad-card-link\">Rehberi oku \u2192<\/span>\n    <\/a>\n  <\/div>\n\n  <h2 id=\"official-resources\">Official Ola\u011fan\u00fcst\u00fc Haller Resources<\/h2>\n\n  <p>Genel bilgi i\u00e7in resm\u00ee yolcu haklar\u0131 kaynaklar\u0131n\u0131 da kontrol edebilirsiniz. Bu kaynaklar yasal kurallar\u0131 a\u00e7\u0131klar, ancak tazminat talebiniz yine de u\u00e7u\u015fun tam ayr\u0131nt\u0131lar\u0131na, g\u00fczerg\u00e2ha, havayoluna, aksakl\u0131k nedenine ve kan\u0131tlara ba\u011fl\u0131d\u0131r.<\/p>\n\n  <ul class=\"airdelay-resource-list\">\n    <li><a href=\"https:\/\/europa.eu\/youreurope\/citizens\/travel\/passenger-rights\/air\/index_en.htm\" target=\"_blank\" rel=\"nofollow noopener\">AB hava yolcu haklar\u0131<\/a><\/li>\n    <li><a href=\"https:\/\/eur-lex.europa.eu\/eli\/reg\/2004\/261\/oj\/eng\" target=\"_blank\" rel=\"nofollow noopener\">261\/2004 say\u0131l\u0131 Avrupa Birli\u011fi T\u00fcz\u00fc\u011f\u00fc<\/a><\/li>\n    <li><a href=\"https:\/\/www.caa.co.uk\/air-passengers\/travel-problems-and-rights\/travel-complaints\/making-a-claim\/am-i-entitled-to-compensation\/\" target=\"_blank\" rel=\"nofollow noopener\">Birle\u015fik Krall\u0131k Sivil Havac\u0131l\u0131k Otoritesi: Tazminata hak kazan\u0131yor muyum?<\/a><\/li>\n    <li><a href=\"https:\/\/www.caa.co.uk\/air-passengers\/travel-problems-and-rights\/travel-complaints\/how-the-caa-can-help\/\" target=\"_blank\" rel=\"nofollow noopener\">Birle\u015fik Krall\u0131k Sivil Havac\u0131l\u0131k Otoritesi: teknik ar\u0131zalar ve \u015fik\u00e2yetler<\/a><\/li>\n  <\/ul>\n\n  <h2 id=\"extraordinary-circumstances-faq\">Ola\u011fan\u00fcst\u00fc Haller SSS<\/h2>\n\n  <div class=\"airdelay-faq-accordion\">\n    <details>\n      <summary>Ola\u011fan\u00fcst\u00fc haller nedir?<\/summary>\n      <div>Ola\u011fan\u00fcst\u00fc haller genellikle r\u00f6tara, iptale veya ba\u015fka bir aksakl\u0131\u011fa neden olan ve havayolunun kontrol\u00fc d\u0131\u015f\u0131ndaki olaylard\u0131r. \u00d6rnekler aras\u0131nda \u015fiddetli hava ko\u015fullar\u0131, hava trafik kontrol k\u0131s\u0131tlamalar\u0131, havaliman\u0131 kapanmalar\u0131, g\u00fcvenlik riskleri, siyasi huzursuzluk veya baz\u0131 \u00fc\u00e7\u00fcnc\u00fc taraf grevleri yer alabilir.<\/div>\n    <\/details>\n\n    <details>\n      <summary>K\u00f6t\u00fc hava her zaman tazminat al\u0131namayaca\u011f\u0131 anlam\u0131na m\u0131 gelir?<\/summary>\n      <div>Her zaman de\u011fil. U\u00e7u\u015fu g\u00fcvensiz h\u00e2le getiren \u015fiddetli hava ko\u015fullar\u0131 tazminat\u0131 etkileyebilir, ancak olay\u0131n tam durumu yine de \u00f6nemlidir. Hava ko\u015fullar\u0131n\u0131n u\u00e7u\u015f aksakl\u0131\u011f\u0131n\u0131zla ba\u011flant\u0131l\u0131 olmas\u0131 gerekir ve havayolunun a\u00e7\u0131klamas\u0131 dikkatle incelenmelidir.<\/div>\n    <\/details>\n\n    <details>\n      <summary>Teknik sorun ola\u011fan\u00fcst\u00fc hal midir?<\/summary>\n      <div>S\u0131radan teknik sorunlar her zaman ola\u011fan\u00fcst\u00fc hal de\u011fildir. Bir\u00e7ok durumda teknik ar\u0131zalar normal havayolu operasyonlar\u0131n\u0131n par\u00e7as\u0131 say\u0131labilir. Gizli \u00fcretim kusurlar\u0131 veya sabotaj gibi nadir durumlar farkl\u0131 de\u011ferlendirilebilir.<\/div>\n    <\/details>\n\n    <details>\n      <summary>Hava trafik kontrol k\u0131s\u0131tlamalar\u0131 tazminat\u0131 etkileyebilir mi?<\/summary>\n      <div>Evet. Hava trafik kontrol k\u0131s\u0131tlamalar\u0131 havayolunun kontrol\u00fc d\u0131\u015f\u0131nda olabilece\u011fi i\u00e7in tazminat uygunlu\u011funu etkileyebilir. Yine de olay\u0131n tam zamanlamas\u0131 ve u\u00e7u\u015funuzla ba\u011flant\u0131s\u0131 \u00f6nemlidir.<\/div>\n    <\/details>\n\n    <details>\n      <summary>Ola\u011fan\u00fcst\u00fc hallerde yine de yemek veya otel deste\u011fi alabilir miyim?<\/summary>\n      <div>Sabit tazminat ge\u00e7erli olmasa bile, uzun r\u00f6tarlar veya iptaller s\u0131ras\u0131nda bak\u0131m hakk\u0131n\u0131z olabilir. Ge\u00e7erli kurallar\u0131n gerektirdi\u011fi durumlarda bu hak yemek, i\u00e7ecek, otel konaklamas\u0131 veya ula\u015f\u0131m\u0131 i\u00e7erebilir.<\/div>\n    <\/details>\n\n    <details>\n      <summary>Havayolu r\u00f6tar\u0131n ola\u011fan\u00fcst\u00fc hallerden kaynakland\u0131\u011f\u0131n\u0131 s\u00f6ylerse ne yapmal\u0131y\u0131m?<\/summary>\n      <div>A\u00e7\u0131k ve yaz\u0131l\u0131 bir a\u00e7\u0131klama isteyin; t\u00fcm havayolu mesajlar\u0131n\u0131, ekran g\u00f6r\u00fcnt\u00fclerini, seyahat belgelerini ve makbuzlar\u0131 saklay\u0131n. Airdelay, payla\u015ft\u0131\u011f\u0131n\u0131z bilgileri inceleyerek bu nedenin tazminat talebinizi etkileyip etkilemeyece\u011fini kontrol etmeye yard\u0131mc\u0131 olabilir.<\/div>\n    <\/details>\n  <\/div>\n\n  <div class=\"ad-bottom-box\">\n    <p>Havayolunun belirtti\u011fi nedenin durumunuzu etkileyip etkilemedi\u011finden emin de\u011fil misiniz? <a href=\"\/tr\/tazminat-talebi-baslat\/\">u\u00e7u\u015f tazminat\u0131 talebinizi kontrol ederek ba\u015flay\u0131n<\/a> veya <a href=\"\/tr\/yardim-merkezi\/\">Airdelay Yard\u0131m Merkezi\u2019ne d\u00f6n\u00fcn<\/a>.<\/p>\n  <\/div>\n\n  <script type=\"application\/ld+json\">\n  {\n    \"@context\": \"https:\/\/schema.org\",\n    \"@type\": \"SSSPage\",\n    \"mainEntity\": [\n      {\n        \"@type\": \"Question\",\n        \"name\": \"Ola\u011fan\u00fcst\u00fc haller nedir?\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"text\": \"Ola\u011fan\u00fcst\u00fc haller genellikle r\u00f6tara, iptale veya ba\u015fka bir aksakl\u0131\u011fa neden olan ve havayolunun kontrol\u00fc d\u0131\u015f\u0131ndaki olaylard\u0131r. \u00d6rnekler aras\u0131nda \u015fiddetli hava ko\u015fullar\u0131, hava trafik kontrol k\u0131s\u0131tlamalar\u0131, havaliman\u0131 kapanmalar\u0131, g\u00fcvenlik riskleri, siyasi huzursuzluk veya baz\u0131 \u00fc\u00e7\u00fcnc\u00fc taraf grevleri yer alabilir.\"\n        }\n      },\n      {\n        \"@type\": \"Question\",\n        \"name\": \"K\u00f6t\u00fc hava her zaman tazminat al\u0131namayaca\u011f\u0131 anlam\u0131na m\u0131 gelir?\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"text\": \"Her zaman de\u011fil. U\u00e7u\u015fu g\u00fcvensiz h\u00e2le getiren \u015fiddetli hava ko\u015fullar\u0131 tazminat\u0131 etkileyebilir, ancak olay\u0131n tam durumu yine de \u00f6nemlidir. Hava ko\u015fullar\u0131n\u0131n u\u00e7u\u015f aksakl\u0131\u011f\u0131n\u0131zla ba\u011flant\u0131l\u0131 olmas\u0131 gerekir ve havayolunun a\u00e7\u0131klamas\u0131 dikkatle incelenmelidir.\"\n        }\n      },\n      {\n        \"@type\": \"Question\",\n        \"name\": \"Teknik sorun ola\u011fan\u00fcst\u00fc hal midir?\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"text\": \"S\u0131radan teknik sorunlar her zaman ola\u011fan\u00fcst\u00fc hal de\u011fildir. Bir\u00e7ok durumda teknik ar\u0131zalar normal havayolu operasyonlar\u0131n\u0131n par\u00e7as\u0131 say\u0131labilir. Gizli \u00fcretim kusurlar\u0131 veya sabotaj gibi nadir durumlar farkl\u0131 de\u011ferlendirilebilir.\"\n        }\n      },\n      {\n        \"@type\": \"Question\",\n        \"name\": \"Hava trafik kontrol k\u0131s\u0131tlamalar\u0131 tazminat\u0131 etkileyebilir mi?\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"text\": \"Evet. Hava trafik kontrol k\u0131s\u0131tlamalar\u0131 havayolunun kontrol\u00fc d\u0131\u015f\u0131nda olabilece\u011fi i\u00e7in tazminat uygunlu\u011funu etkileyebilir. 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Airdelay, payla\u015ft\u0131\u011f\u0131n\u0131z bilgileri inceleyerek bu nedenin tazminat talebinizi etkileyip etkilemeyece\u011fini kontrol etmeye yard\u0131mc\u0131 olabilir.\"\n        }\n      }\n    ]\n  }\n  <\/script>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":1491,"parent":1483,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1493","page","type-page","status-publish","has-post-thumbnail"],"_links":{"self":[{"href":"https:\/\/airdelay.net\/tr\/wp-json\/wp\/v2\/pages\/1493","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/airdelay.net\/tr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/airdelay.net\/tr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/airdelay.net\/tr\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/airdelay.net\/tr\/wp-json\/wp\/v2\/comments?post=1493"}],"version-history":[{"count":1,"href":"https:\/\/airdelay.net\/tr\/wp-json\/wp\/v2\/pages\/1493\/revisions"}],"predecessor-version":[{"id":1837,"href":"https:\/\/airdelay.net\/tr\/wp-json\/wp\/v2\/pages\/1493\/revisions\/1837"}],"up":[{"embeddable":true,"href":"https:\/\/airdelay.net\/tr\/wp-json\/wp\/v2\/pages\/1483"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/airdelay.net\/tr\/wp-json\/wp\/v2\/media\/1491"}],"wp:attachment":[{"href":"https:\/\/airdelay.net\/tr\/wp-json\/wp\/v2\/media?parent=1493"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}