Independent flight compensation assistance
About Airdelay
Airdelay is an independent flight compensation claim assistance service operated by Airdelay Danışmanlık Limited Şirketi through airdelay.net. It helps passengers check, submit, and manage claims related to flight delays, cancellations, denied boarding, and missed connections.
We built Airdelay to make air passenger rights easier to understand and easier to act on. Instead of confusing forms, unclear rules, and scattered updates, passengers can start with a simple online claim check and manage their case in one place.
Why Airdelay exists
Every year, many passengers experience disrupted flights but never check whether they may qualify for compensation. The reason is often simple: passenger-rights rules can feel complicated, airline explanations can be unclear, and the claim process can be discouraging.
Our purpose is simple
Airdelay gives passengers a clearer way to understand their options, submit the details that matter, and follow claim progress without unnecessary confusion.
Our mission
Our mission is to make flight compensation claims more accessible, transparent, and manageable for passengers. We believe passengers should be able to understand their rights without needing to decode complex legal wording or chase information across different places.
- Help passengers understand whether a flight disruption may qualify.
- Collect the route, airline, timing, and document details needed for review.
- Keep claim updates easier to follow through an online process.
- Use clear language instead of aggressive promises or confusing legal wording.
What Airdelay helps with
Airdelay focuses on common flight disruption situations where passenger-rights rules may apply. Eligibility can depend on the route, airline, delay length, cancellation notice, disruption reason, documents, and airline responsibility.
Flight delays
Check whether a delayed flight may qualify based on final arrival delay, route, and disruption reason.
Flight cancellations
Review cancellation notice, rerouting, refund options, and airline responsibility.
Denied boarding
Understand what may apply if you were refused boarding or affected by overbooking.
Missed connections
Check whether a missed connection may qualify, especially when flights were under one booking.
How we work
Airdelay is designed around a straightforward online process. You provide the flight details, passenger information, supporting documents, and authorization needed for review and airline claim handling. If compensation is obtained and paid to Airdelay, we deduct the applicable success fee and transfer-related charges before sending the remaining balance to you.
Submit your flight details
Start with your route, airline, travel date, disruption type, and arrival delay information.
Provide documents and authorization
Documents such as booking confirmation, ticket, boarding pass, airline messages, or ID may support the claim. Each passenger may also be asked to sign the claim authorization required for airline handling.
Follow progress and receive payment
You can receive updates and respond to additional-information requests online. Bank details are requested securely only when a claim reaches the payment stage.
Clear fees and payment handling
Airdelay works on a no-win, no-fee basis. There is no upfront Airdelay success fee for submitting a claim.
What happens when compensation is obtained?
If compensation is obtained, Airdelay charges a 25% success fee, including VAT. If no compensation is obtained, Airdelay does not charge that success fee for the claim.
Where the airline pays compensation to Airdelay, we deduct the success fee and any actual transfer-related charges before transferring the remaining balance to the payment details you provide.
Transfer-related charges may include costs imposed by banks, payment providers, intermediary banks, recipient banks, or currency conversion. Full pricing and payment terms are explained in our Terms of Service.
What makes Airdelay different
Airdelay is built to feel clear, modern, and passenger-first. The goal is not to overwhelm passengers with complicated wording, but to guide them through the information that matters.
Clear claim steps
The claim form is structured around eligibility, flight details, documents, and final submission.
Simple explanations
We explain passenger-rights topics in plain language so users can understand the basics before submitting.
Online updates
Claim tracking and follow-up requests are designed to keep passengers informed after submission.
Independent and transparent
Airdelay is an independent flight compensation claim assistance service operated by Airdelay Danışmanlık Limited Şirketi. We are not an airline, airport, government body, regulator, or law firm. Our current service covers airline claim handling and related payment processing; it does not include court representation. Passenger-rights rules can vary by route, country, airline, and disruption reason, and compensation is not guaranteed.
Company information
Airdelay is operated by the following company. For customer support and claim-related questions, use the regular email address or telephone number below.
Formal notification details
Registered electronic notification address (KEP): [email protected]. This address is reserved for formal electronic notifications and is not a customer-support inbox.
About Airdelay FAQ
What is Airdelay?
Is Airdelay an airline or government service?
Does Airdelay guarantee compensation?
Which flight disruptions can Airdelay help with?
What does Airdelay charge?
Can transfer costs reduce the amount I receive?
Where should I start?
Not sure if your flight may qualify?
Start with a simple claim check. Airdelay will guide you through the flight details, passenger information, and documents that may be needed to review your case.
