EU261 passenger rights
Start here when your flight departs from an EU airport, or when other EU261 scope rules may bring the journey within the European framework.
Explore EU261 compensation →Passenger-rights gateway
Which air passenger rights apply to your flight?
Passenger rights are not determined by the airline name alone. Your departure point, destination, operating carrier and journey can decide whether EU261, UK261, Türkiye passenger-rights rules or another framework is the right place to start.
Choose the framework to check first
UK261 passenger rights
Use the UK framework for journeys within its territorial and carrier scope, including many flights departing the UK.
Explore UK261 compensation →Türkiye passenger rights
For domestic Türkiye flights and many journeys connected to Türkiye, Turkish passenger-rights rules can be central to the assessment.
Explore Türkiye flight compensation →Route direction can change the answer
Europe or UK → Türkiye
The departure jurisdiction can be especially important. A non-EU or non-UK airline does not automatically remove passenger-rights protection from every outbound journey.
↔
Türkiye → Europe or UK
The return direction can produce a different scope analysis. The destination alone does not necessarily make EU261 or UK261 apply to a non-European operating carrier.
Cross-border trip?
Use the detailed EU261 vs UK261 vs Turkish passenger-rights comparison when more than one framework appears relevant.
Three details to identify before you claim
For a step-by-step route and operating-carrier check, use our Which Passenger Rights Law Applies to My Flight? guide.
Where did the flight depart?
Departure territory is often the fastest first filter for EU261 and UK261 coverage.
Who operated the flight?
The operating carrier can matter on inbound journeys, codeshares and itineraries sold by a different airline. If your ticket shows one airline but another operates the flight, see our codeshare flights and operating carrier guide.
What happened?
Delay, cancellation, denied boarding, missed connection and care expenses can create different rights under the applicable framework.
What this hub does — and does not do
This page is a starting point for choosing the relevant passenger-rights framework. Eligibility still depends on the facts of the journey and the detailed rules. Once you identify the likely framework, use the dedicated guide above for coverage, thresholds, compensation and exceptions. For international journeys involving baggage loss, damage or delay, see our Montreal Convention passenger-rights guide for the legal framework and our lost, delayed or damaged baggage guide for reporting steps, evidence and claim deadlines. Provable financial loss caused by passenger delay is also covered in the Montreal guide. If the disruption was caused by industrial action, our Airline Strike Flight Compensation guide explains why airline-staff and external strikes can be treated differently.
Not sure which rules cover your disruption?
Share your route and disruption details so the journey can be assessed against the relevant passenger-rights framework.
