Route-first passenger-rights guide

Which Passenger Rights Law Applies to My Flight?

Start with your departure airport, destination and the airline that actually operated the flight. Those facts usually matter more than your nationality, where you bought the ticket or the logo on your booking confirmation.

Quick answer: EU261 generally covers departures from the EU/EEA/Switzerland on any airline and arrivals there from outside on an EU carrier. UK261 covers departures from the UK on any airline and certain inbound flights depending on the operating carrier. Türkiye's SHY-YOLCU covers flights by Turkish carriers to/from Türkiye and flights by foreign carriers departing Türkiye. More than one framework can sometimes be relevant, but double recovery for the same entitlement is not the goal.
01 · Decision sequence

Use these four checks in order

This page decides the likely framework. Our comparison guide explains how the frameworks differ.

1

Where did the affected journey depart?

An EU/EEA/Swiss departure is the strongest EU261 trigger. A UK departure is a strong UK261 trigger. A departure from Türkiye brings SHY-YOLCU into scope for both Turkish and foreign carriers, subject to its conditions.

2

Where was the flight going?

Inbound protection can depend on the destination and carrier. A flight arriving in the EU from outside generally needs an EU operating carrier for EU261. UK inbound coverage similarly depends on the carrier category.

3

Who actually operated the flight?

Look for “operated by” on the booking, boarding pass or flight details. A codeshare marketing airline and the operating airline can be different, and that distinction can change the applicable regime. See our codeshare and operating-carrier guide.

4

Was it one booking with connections?

For a protected connecting itinerary, the legal analysis can follow the journey and final destination rather than treating every segment as an isolated ticket. Separate tickets can produce a different result.

02 · Practical examples

Common route patterns

These examples identify the first framework to investigate; exact entitlement still depends on the disruption and facts.

EU261Paris → Istanbul, Turkish airline

The flight departs the EU, so EU261 can apply even though the operating airline is not EU-based. Turkish rules may also be relevant to a Turkish carrier serving Türkiye.

EU261Istanbul → Frankfurt, EU airline

An arrival into the EU from outside on an EU carrier falls within the standard EU261 scope. SHY-YOLCU can also be relevant because the flight departs Türkiye.

SHY-YOLCUIstanbul → Dubai, foreign airline

The flight departs Türkiye, so SHY-YOLCU is the first passenger-rights framework to check. EU261 and UK261 ordinarily have no route connection here.

UK261London → Istanbul, Turkish airline

A UK departure is covered by UK261 regardless of airline nationality. Türkiye-related rules may also need checking depending on the carrier and itinerary.

Carrier mattersNew York → London

For an inbound UK flight, operating carrier identity matters. UK CAA guidance covers arrivals into the UK on UK or EU airlines, but not the same inbound route on a non-UK/non-EU carrier.

Outside these three?Toronto → New York

EU261, UK261 and SHY-YOLCU may not be the primary regimes. Check the departure/destination jurisdiction and our Global Air Passenger Rights guide.

03 · Framework shortcuts

Go to the right authority page

Once you identify the likely regime, use its dedicated guide for compensation, care, cancellation and claim details.

European Union · EU261

Start here for EU/EEA/Swiss departures and qualifying inbound flights.

Open the EU261 guide →
United Kingdom · UK261

Start here for UK departures and qualifying UK/EU inbound routes.

Open the UK261 guide →
Türkiye · SHY-YOLCU

Start here for Turkish-carrier flights to/from Türkiye and foreign-carrier departures from Türkiye.

Open the Türkiye rights guide →
04 · Connections & codeshares

Why a simple airport-to-airport rule can fail

Connections are where route coverage becomes fact-sensitive.

If all sectors are on one reservation, a missed connection or long arrival delay may be assessed at the final destination under the applicable regime. Under EU guidance, a connecting journey originating in the EU can remain protected even where a later segment is operated by a non-EU carrier. That does not mean every itinerary worldwide becomes EU261-covered.

Do not use the flight number prefix as proof of the operating carrier. Codeshares can display one airline's code while another airline operates the aircraft. Check the “operated by” field.
05 · Important distinction

This is not the same as comparing EU261, UK261 and Turkish rights

The two resources answer different questions.

This guide

Answers: Which framework is likely to apply to my actual itinerary? It is route-, carrier- and connection-first.

Framework comparison

Answers: How do EU261, UK261 and Turkish passenger-rights systems compare? Use it after or alongside this decision process.

Compare the three frameworks →
06 · Your checklist

What to collect before checking a claim

A few itinerary details resolve most scope questions quickly.

Route

Departure airport, destination and every connection.

Operating carrier

The airline that actually operated each affected flight.

Booking structure

One reservation/PNR or separate tickets, plus the disruption and final arrival time.

07 · FAQ

Questions passengers commonly ask

Does my nationality decide which passenger-rights law applies?
No. Route and operating-carrier rules are usually more important. EU passenger-rights protection, for example, is not limited to EU citizens.
If I bought my ticket from an EU airline, does EU261 automatically apply?
No. The airline selling or marketing the ticket may not be the operating carrier, and the route still has to fall within EU261's scope.
Can EU261 and UK261 both be relevant?
Some routes and carrier combinations can intersect. The existence of overlapping legal frameworks does not mean you can collect duplicate compensation for the same loss or entitlement.
What if none of these frameworks applies?
Another national regime, the Montreal Convention for certain international-carriage losses, contract rights, insurance or card protections may still matter. Start with our Global Air Passenger Rights guide.
08 · Official basis

Sources used for this decision guide

Coverage rules were checked against current official sources in August 2026.

European Commission / Your Europe — Air passenger rights
EUR-Lex — Regulation (EC) No 261/2004, Article 3
UK Civil Aviation Authority — UK261 coverage
Türkiye SHGM — SHY-YOLCU

Know the route before you judge the claim

Once you know the likely framework, the next question is whether your delay, cancellation, denied boarding or missed connection meets that framework's conditions.

Check your flight with Airdelay →